Guest Experience Host: Warm Welcomes & Menu Expertise

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Hostess to ensure guest satisfaction through excellent service. The successful candidate will manage guest queries, maintain knowledge of menu offerings, and uphold grooming standards. Ideal applicants should have strong communication skills and a positive attitude. Experience in the food and beverage industry is an advantage. This role offers an engaging opportunity within a globally recognized hospitality group.

Qualifications

• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.

Responsibilities

• Manage guest queries in a friendly timely and efficient manner.
• Ensure knowledge of menu and all products.
• Follow correct reporting procedures if faced with issues.

Skills

Positive attitude

Good communication skills (oral and written)

Committed to delivering high levels of customer service

Education

Degree in relevant area

Job description

A leading global hospitality company in Dubai is seeking a Hostess to ensure guest satisfaction through excellent service. The successful candidate will manage guest queries, maintain knowledge of menu offerings, and uphold grooming standards. Ideal applicants should have strong communication skills and a positive attitude. Experience in the food and beverage industry is an advantage. This role offers an engaging opportunity within a globally recognized hospitality group.