Account Executive

Ventures Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A business development firm in Dubai seeks a Customer Success Manager responsible for client satisfaction and account growth. Ideal candidates will have 1–2 years of experience in sales, possess a Bachelor’s degree, and understand the construction and energy sectors. The role includes conducting client reviews, maintaining customer relationships, and promoting product offerings. Competitive compensation and a performance-oriented culture are included.

Benefits

Competitive compensation and benefits

Performance-oriented culture

Supportive leadership

Qualifications

• 1–2 years of sales and account management experience.
• Strong organizational skills.
• Exceptional verbal and written communication skills.

Responsibilities

• Serve as the primary point of contact for customers.
• Conduct regular business reviews with clients.
• Achieve and exceed monthly and annual targets.

Skills

Sales and account management experience

Excellent communication skills

Understanding of the Construction & Energy Sector

Proficiency in Microsoft Office Suite

Territory management

Client servicing principles

Education

Bachelor’s Degree in a similar field

Job description

Who we are

Ventures ONSITE (Ventures Middle East product) is a subscription based platform utilized as a business development tool providing accurate and detailed information on completed, ongoing, and future construction projects.

Scope of work

To drive successful utilization of the product and deliver continued value to the clients and drive long term account satisfaction and growth.

Roles and Responsibilities

• Serve as the primary point of contact for customers
• Driving high customer satisfaction
• Conduct regular business reviews with clients.
• Maintain regular meetings and check‑ins with clients to ensure customer satisfaction
• Anticipate customers’ requirements and possible challenges – make our customers successful!
• Achieve and exceed monthly and annual targets. Maintain high renewal rates aligned with the targets.
• Prepare and educate customers on new features/services.
• Work with customers to design and implement a success plan aligned with Ventures Onsite philosophy and product capability whilst ensuring it is tailored to our customers’ business objectives and strategy so that the platform provides continued value to the customer and drive long‑term account satisfaction and growth.
• Cross‑sell other product offerings from Ventures Middle East.
• Contribute to the development of company goals, growth, and profitability targets by being an active member of the Ventures Onsite team and culture.

What We Are Looking For

• At least 1–2 years of sales and account management experience
• Bachelor’s Degree in a similar field
• Excellent communication skills
• Understanding of the Construction & Energy Sector or SaaS
• Excellent knowledge of Microsoft Office applications including Outlook, Word, Excel and PowerPoint
• Expertise in territory management and organization
• Excellent verbal and written communication skills
• Exceptional organizational skills
• Strong client‑servicing principles

What We Offer

• Competitive compensation and benefits
• Strengths‑based engagement‑focused and performance‑oriented culture
• World‑class leaders who support, empower and engage