Customer Service Specialist jobs in United States

Strategy is seeking a Senior Account Executive to drive strategic sales into enterprise accounts within his/her assigned territory Turkey as a primary focus together with the rest of MEA. Responsibilities include prospecting qualifying selling and closing new logo business into prospects and installed accounts. This is a new business hunter and individual contributor role with quota carrying responsibility. Whilst the focus is on new business development there will be a split of approximately 70% new logo business together with 30% account development for existing customers.

Role summary and focus areas as described above.

• Drive complex enterprisewide sales cycles and effectively present Strategys value proposition to both Clevel business and IT stakeholders through strategic valueled engagements
• Prospect develop and close new business while creating satisfied and referenceable customers
• Research the customer environment to create effective business impact models account plans and win plans; and create business cases ROI and TCO models
• Manage all aspects of the sales process including lead generation qualification evaluation close and account care collaborating crossfunctionally with Sales (Inside Sales Sales Engineering) Marketing and Professional Services
• Work strategically with Inside Sales to develop a territory and target account plan to create a healthy pipeline that will yield overachievement in booking targets
• Manage an individual sales pipeline to ensure an appropriate mix of prospects new business opportunities and firm proposals
• Balance longterm objectives with short term results to maximise overall revenue generation
• Meet and exceed direct sales goals within assigned territory
• Acquire and maintain a thorough working knowledge of Strategys Business Intelligence software products and services and a deep understanding of their applications
• Position Strategys solutions through strategic valuebased selling business case definition return on investment analysis customer references and analyst data
• Coordinate and manage industry events and user groups to generate market interest
• Ensure that all stages of the sales cycle are undertaken effectively to achieve the required results whilst adhering to Strategys chosen sales methodology MEDDPICC
• Identify and manage risk in his/her business activities and take responsibility for reporting risks in a timely open and appropriate manner
• Prepare accurate sales forecasts and sales cycle reporting using Strategys CRM tool
• Leverage and enhance partner relationships to drive additional value and revenue

• Experience of software sales in Turkey
• Extensive experience of quotacarrying sales of software products and services into large enterprises
• Demonstrable track record of consistent overquota sales performance
• Proven track record of senior level stakeholder engagement on complex IT and Businessled opportunities with referenceable client wins
• Extensive experience in prospecting driving and closing complex enterprise sales cycles
• Experience in areas such as Business Intelligence Artificial Intelligence Data Analytics CRM ERP Cloud enterprise software sales
• Experience with sales methodologies such as MEDDPICC Challenger Sandler
• Ability to manage multiple priorities effectively network internally to get things done and be accountable for their decisions; ensuring all stages of sales cycle are running concurrently; opening pipe; progressing; closing deals; prioritizing tasks
• Demonstrable knowledge of key Return on Investment and Total Cost of Ownership principles
• A creative selfstarter who can work effectively within a supportive team culture whilst independently managing their own business
• Ability to work in a fast paced open collaborative and successdriven environment
• A strong storyteller with a customercentric approach who can quickly build rapport
• Hungry for success and driven to achieve high financial rewards
• Turkish and English language skills
• Degree educated or equivalent academic/work experience

• Working knowledge of Business Intelligence competitor products Data Preparation ETL Databases Analytics and Enterprise Data Warehouses. Understanding of Big Data is preferred

Strategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants will receive consideration for employment without regard to race creed color religion national origin sexual orientation gender identity disability veteran status sex age genetic information or any other legally protected basis.

No

Fulltime