Banking Customer Support Specialist — Abu Dhabi

ADIB Group; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading bank in the UAE is seeking a Customer Support Specialist to assist customers with their banking needs. The role involves delivering high-quality service, handling inquiries about products and services, executing customer instructions, and performing general administrative duties. Candidates must have knowledge of banking practices and regulations in the UAE and should be UAE Nationals. This position offers a great opportunity to enhance your customer service skills in a dynamic banking environment.

Qualifications

• Knowledge of ADIB's Retail & institutional Banking products & services.
• Knowledge of UAE banking practices regulations & risks.
• Fair knowledge of service standards.

Responsibilities

• Assist customers in their banking requirements by delivering high quality service.
• Execute distribution recording of customer instructions.
• Handle general inquiries about ADIB's products & services.
• Perform general administrative work as needed.
• Deliver cheque books and ATM cards to customers.

Skills

Customer service

Knowledge of banking products

Computer skills

Knowledge of UAE banking regulations

Job description

A leading bank in the UAE is seeking a Customer Support Specialist to assist customers with their banking needs. The role involves delivering high-quality service, handling inquiries about products and services, executing customer instructions, and performing general administrative duties. Candidates must have knowledge of banking practices and regulations in the UAE and should be UAE Nationals. This position offers a great opportunity to enhance your customer service skills in a dynamic banking environment.