Customer Service jobs in Canada

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day

As Kitchen Technician, you will be responsible to assure implementation of all hotel policies, standards and procedures for Energy Conservation & Control, Fire prevention and other life safety programs and Effective Preventive and routine maintenance of all kitchen equipment. You will report to the Engineering Manager, coordinate and liaises/follows-up with service companies during equipment breakdown.

Some of your main role responsibilities are:

• Participate in the departmental budget execution and control of expenses with a focus on energy management & preventive maintenance, as tasked.
• Works with general contractor and subcontractors, to ensure quality work is performed.
• Arranges for additional services such as repair work, renovations, and the replacement of furnishings and equipment, as required.
• Carry out preventive maintenance to the specified standard
• Ensure that all related tools are in safe place and in working condition
• Coordinate with other departments counterparts and ensure their satisfaction on quality and progress
• Be aware of the emergency procedures in the hotel.
• Ensures departmental disciplinary procedures are observed.
• Delivers extraordinary levels of customer service and provides creative solutions to our guests.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Implement energy conservation activities/initiatives for the property, as assigned
• Participate in ongoing inspection of Plant and equipment conditions to determine the type of maintenance work required.
• Implement the Fire Life Safety (FLS) program activities of the department, as tasked.
  
  

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Minimum 1-2 years' experience in hotels in similar position
• Previous background of repair & maintenance hands on experience
• Knowledge of preventive maintenance procedures and use of test equipment
• Good command of English language, both oral and written
  
  

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

We are an equal opportunity employer.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.