Duty-Free Retail Specialist — Customer Service & Upsell

Ras Al Khaimah International Airport; United Arab Emirates; On-site; AED 40,000 - 60,000; Full time

Job summary

A major airport retailer is hiring a Duty Free Sales Agent to deliver outstanding customer service and boost sales in a busy retail environment. The ideal candidate should have at least two years of retail experience, strong sales skills, and excellent communication abilities. Responsibilities include assisting customers, promoting products, and maintaining a clean workspace. A flexible schedule, including weekends and holidays, is required.

Qualifications

• Two to three years of retail sales experience or in a similar customer service role.
• Fluent in English with knowledge of multiple languages preferred.
• Ability to maintain a professional appearance and demeanor.

Responsibilities

• Provide exceptional customer service within the Duty Free store.
• Promote and sell a wide range of Duty Free products.
• Assist customers in selecting products that meet their needs.

Skills

Customer service

Sales skills

Attention to detail

Multitasking

Communication skills

Education

BA/BS in marketing or related field

High school degree or equivalent

Tools

MRMS Software Application

Job description

A major airport retailer is hiring a Duty Free Sales Agent to deliver outstanding customer service and boost sales in a busy retail environment. The ideal candidate should have at least two years of retail experience, strong sales skills, and excellent communication abilities. Responsibilities include assisting customers, promoting products, and maintaining a clean workspace. A flexible schedule, including weekends and holidays, is required.