Guest Experience Host – Dubai Hospitality

Accor Hotels; Dubai; On-site; AED 91,000 - 129,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an enthusiastic Hostess to join their team. You will be the first point of contact for guests, creating a welcoming atmosphere and ensuring a seamless dining experience. Candidates should have prior customer service experience, excellent communication skills, and the ability to multitask. The role requires a high school diploma, with fluency in English essential. Competitive opportunities and a dynamic work environment are offered.

Qualifications

• Proven experience as a hostess or in a similar customer-facing role.
• Exceptional interpersonal and communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Flexible and adaptable to changing situations.
• Ability to remain calm and professional under pressure.

Responsibilities

• Greet and welcome guests with a warm, friendly demeanor.
• Manage reservations and seating arrangements efficiently.
• Coordinate with restaurant staff to ensure smooth service flow.
• Maintain an organized and clean reception area.
• Handle guest complaints and concerns with empathy and professionalism.

Skills

Interpersonal skills

Communication skills

Attention to detail

Multitasking ability

Organizational skills

Fluency in English

Education

High school diploma or equivalent

Tools

Reservation management systems (e.g., Opera)

Job description

A leading hospitality company in Dubai is seeking an enthusiastic Hostess to join their team. You will be the first point of contact for guests, creating a welcoming atmosphere and ensuring a seamless dining experience. Candidates should have prior customer service experience, excellent communication skills, and the ability to multitask. The role requires a high school diploma, with fluency in English essential. Competitive opportunities and a dynamic work environment are offered.