Kids Club Attendant

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the UAE is seeking a customer service professional to greet guests and maintain exceptional service standards. The role involves supervising children, pre-preparing refreshments, and handling phone inquiries. Candidates should have good communication skills and relevant education or training, ideally in a fast-paced environment.

Qualifications

• Must handle tasks simultaneously and prioritize duties.
• Must complete duties in a timely manner in a fast-paced environment.
• Must possess a minimum of six months to one year related training or experience.

Responsibilities

• Greet guests and owners with a professional image.
• Pre-prepare and maintain refreshment bars.
• Check presentation and reception areas for cleanliness.
• Assist with a busy multi-line phone system.
• Enter guest and owner information accurately.
• Supervise children in a secure environment.

Skills

Good communication skills

Customer service skills

Ability to multitask

Good telephone manner

Education

High school graduate

Business and/or administrative education

Job description

Overview

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.

Responsibilities

• Greet guests and owners upon arrival, always maintain a professional, efficient and friendly image.
• Pre-prepare owner refreshments, keep refreshment bars fully stocked and cleaned at all times.
• Check presentation area, waiting lounge and reception area to make sure things are neat and orderly at all times.
• Assist in answering a busy multi-line phone system, transfer calls and take messages.
• When asked, enter guest and owner information into the computer, checking for accuracy.
• Take care of guests and owners’ children throughout the presentation.
• Ensure hygiene standards of Kid Club are maintained at all times.
• Ensure children are taken care of with full attention under secure environment.

Qualifications

• Must possess good communication and customer service skills.
• Must be able to handle a number of tasks simultaneously and prioritize duties.
• Must be able to complete duties in a timely manner and be able to function in a fast paced environment.
• Must possess a good telephone manner.
• High school graduate with a minimum of six months to one year related education and training/experience; plus business and/or administrative education.