Customer Service Advisor jobs in United States

About This Role

• Book client training events locally and internationally by comparing and evaluating course prerequisites with client qualifications, course availability, and advising clients clearly to the training department.
• Responsible for company and client retention within the assigned territory to maximize revenue.
• Support RSM with pricing agreements, update the pricing on portals, and ensure valid contracts are available prior to booking the course. Ensure payments are collected on time if the customer is COD.
• Foster a seamless, positive teamwork environment to ensure our sales organization provides client satisfaction by providing backup for team members when required.
• Arrange visas, Marhaba tickets, hotel bookings, etc., for clients when outlined in the contract.

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at

Required Experience:

IC