Customer Service Advisor jobs in United Kingdom

This role is responsible for selling HireRight's on demand employment screening solutions and services to midsize clients (2500-5000 employees) and generally carries an annual sales target of $500k - $1.5MM. These targets are realized through managing a defined territory or through working with HireRight’s strategic integration partners for lead generation.

• Develop cross-functional relationships within HireRight
• Create business plan within the company framework
• Identify prospects and define contact program
• Arrange prospect meetings and manage the sales cycle
• Attend meetings, seminars and conferences to promote HireRight and generate new business
• Following training, become self-sufficient in demonstration of service / product
• Achieve targets as set out in the sales quota plan
• Actively seek opportunities to increase revenue growth
• Respond to all in-bound leads within 24 hours
• Maintain HireRight’s CRM (salesforce.com) on daily basis
• Act as lead contact for assigned Requests for Proposals (RFP) / Requests for Information (RFI)
• Ensure accuracy, quality and continuity of all presentation materials of HireRight to all existing and potential clients
• Ensure that pricing for all opportunities is appropriate to volume and strategic importance to ensure that we maintain our business profit margins
• Work with Customer Onboarding to ensure that new business contracts are implemented seamlessly
• Contribute to sales meetings / sales pipeline review meetings and ensure that agreed actions are completed on time
• Ensure that the correct process is followed, and all relevant information is provided during the handover of the client to the support teams

• Maintain relationships with POCs from HireRight’s strategic alliance partners such as ATS and HRIS partners to generate new revenue from their onboarded clients
• Work with resellers and strategic partners to generate sales desirable
• Demonstrated record of success in selling or implementing complex business process solutions
• Experience working in a cross functional environment
• Hands-on experience documenting customer needs and requirements. e.g., proposals, Statements of Work or Product Requirements documents.

• All resumes are held in confidence.
• Only candidates whose profiles closely match requirements will be contacted during this search.
• HireRight does not accept unsolicited resumes through or from search firms or staffing agencies.
• All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee
• Drive partnership programs and agreements to ensure continued relationships

• Minimum 3-5 years’ experience in a field sales position.
• Bachelor's degree or equivalent work experience
• Preferred : Knowledge of Screening marketing and familiarity with legislation relating to employment screening, data protection and security would be desirable.
• Alternatively, a background in HR or the Recruitment sector would be beneficial