lavori da Customer Relationship Manager in località Emirati Arabi Uniti

What's your passion? Whether you're into dancing, diving, or dominoes, at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies — people who help us create great hotels guests love.

The Crowne Plaza Dubai Marina is the perfect location that understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-meter hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, lined with vibrant cafes and restaurants.

With 273 stylish rooms and a prestigious location, Crowne Plaza Dubai Marina is ideal for productive business and leisure. The hotel balances modernism with Arabian hospitality traditions.

We are recruiting a full-time Sales Manager, Corporate to join our enthusiastic team.

As a Sales Manager - Corporate, you will lead the property's segmented sales efforts for the Corporate market. Your responsibilities include building long-term, value-based customer relationships and achieving sales objectives through daily activities.

• Develop, implement, and sustain an aggressive solicitation program to increase business.
• Collaborate with the Sales team to create and execute a sales plan targeting revenue, guest needs, and market trends.
• Analyze market information using sales systems and strategize to meet financial goals for rooms and catering.
• Review guest satisfaction results to identify improvement areas.
• Manage the forecasting process with the Revenue Department to ensure accuracy and timeliness.
• Assist in preparing the annual Sales & Marketing plans, quarterly updates, and the budget.
• Provide exemplary customer service to enhance satisfaction and loyalty.
• Develop and maintain relationships with internal and external stakeholders.
• Participate in customer events, trade shows, and sales missions to build key relationships.

Ideally, you will have at least 2 years of experience in Hotel Corporate Sales at a four or five-star hotel or similar industry, with strong communication skills, cultural engagement, attention to detail, high performance standards, multi-tasking ability, and proficiency in related software.

At IHG, we are committed to developing our team and managing talent. We encourage both internal and external candidates to apply. We believe our people are our greatest asset, and we celebrate diversity. We welcome guests from all backgrounds and aim to bring true hospitality to life for everyone.

We offer opportunities for growth vertically, functionally, geographically, and personally. As part of the IHG family with over 6,000 hotels in more than 100 countries, the world is your oyster.

We are an equal opportunity employer.