Client Services Manager jobs in United Arab Emirates

United Arab Emirates (Fulltime office (FTO))

Job Purpose

• To drive trade sales and its market penetration with existing trade products and provide support to business in onboarding new trade clients and improve the existing trade portfolio.
• To manage overall BB SE & Micro / Neobiz Trade business by working in conjunction with SE RM`s and Micro / Neobiz RM`s
• Increase penetration of customers for sustained revenue growth.

KEY RESULT AREAS:-

• Achieve Sales Targets – achieve overall trade revenue and utilization targets by identifying and capturing, maintaining pricing discipline on fees and margins,
• Identity Opportunities – scan the market to identify potential trade prospects and opportunities within the Bank’s target market that are best suited to Mashreq’s trade product capabilities and presence.
• Develop Sales Strategy – work with Coverage colleagues, SE and Micro / Neobiz RM`s to focus your efforts on the trade opportunity within their portfolio.
• To maintain close contact and relationship with respective portfolio of customers such that we remain one of their main banks getting a major share of their wallet.
• To support the Trade Advisor manager to develop differentiated sales and business development approach for different regions.
• To coach SE & Micro / Neobiz Account Managers to enhance Trade business generation opportunities.
• To do joint calling with Account Managers and understand the client need and advise them accordingly.
• To ensure optimum client calls are conducted on a weekly basis to maximize primary trade sales.
• To proactively drive new-to-bank business to increase presence in the identified target segments.
• Intra-organization liaison ensuring Service Delivery to clients

OPERATNG ENVIONMENT, FRAMEWORK AND BOUNDARIES, WORKING RELATIONSHIPS:-

• Supports all channels and understand client trade requirements.
• Seeks support from FTC/ FI / Compliance for any operational risk.
• Achieving annual revenue targets.
• Day to day focus on trade sales and its training, mentoring to meet trade sales needs and requirements.
• Understand and analyze customer behavior / needs from market data and competition.
• Guidance! Coaching to SE & Micro / Neobiz account managers to reach out to target segments for potential trade sales.

Knowledge, Skills, and Experience

• Preferably a graduate with 3 to 4 years’ relevant working experience In
• Experience in Trade sales and products with a minimum of 2-3 years of experience in this segment.
• Informed in market competition, industry practices and regulations for business banking.
• depth knowledge of trade products and its sales for Business Banking customers
• Strong analytical, problem solving, networking and financial management skills

• Job Identification 4078
• Job Category MashreqBank
• Posting Date 12/09/2025, 07:54 AM
• Apply Before 01/14/2026, 12:00 AM
• Job Schedule Full time
• Locations United Arab Emirates (Fulltime office (FTO))