Client Relationship Manager jobs in United States

This Manager will execute this vision, leading across functional and technical teams, delivering a world-class experience for both buyers and Selling Partners for the categories. Candidates must be able to influence across multiple company organizations and have a good understanding of today’s global business environment.

Responsibilities include:

• Owning end-to-end the Selling Partner experience in AE for a set of categories to build a strong group of fast-growing categories in the related P&L.
• Managing both new and existing accounts to increase their usage of Marketplace tools and features and grow their business locally, regionally, and internationally.
• Partnering with business and technical teams to design and build features and solutions specific to country requirements, while producing those features for regional application.
• Identifying and driving new opportunities for business.

Key job responsibilities:

• Owning end-to-end the Selling Partner experience in AE to build a strong seller base in the respective category.
• Managing both new and existing accounts to increase their usage of Marketplace tools and features.
• Partnering with business and technical teams to design and build country-specific features and solutions, ensuring those features are applicable globally.
• Identifying and driving new opportunities for business.

Minimum Requirements:

• Extensive professional experience (3-5 Yrs) in a complex and dynamic environment, ideally in e-commerce, technology, FMCG, retail, or top-management consulting.
• Bachelor’s Degree in Economics, Management, Data Science, Engineering, or a related degree required.
• Demonstrated analytical ability throughout professional experience.
• Strong analytical skills (including advanced Excel and database analysis).
• Excellent presentation, interpersonal, and communication skills.
• A great deal of personal initiative and a strong hands-on attitude along with creativity, decisiveness, and a results-driven mentality for a business-focused way of thinking.
• Proven project management skills, customer-focused, extremely detail-oriented, and able to effectively prioritize and multi-task.
• Proven experience in developing original ideas, approaches, and solutions to typical, unusual, or difficult situations in a competitive and ever-changing business climate.