Airport Customer Service Agent jobs in United Arab Emirates

• Make outbound calls to prospective clients from company-generated lead lists
• Follow up on inquiries via phone, WhatsApp, and email to qualify and nurture leads
• Schedule appointments and property viewings for the Sales Manager and team
• Provide detailed information to clients on available services and offerings
• Maintain high call volumes and conversion ratios on a daily / weekly basis
• Record and update all lead interactions and outcomes in the CRM system
• Provide direct administrative and clerical support to the Sales Manager
• Prepare and manage sales documents, presentations, contracts, and proposals
• Track and organize leads, follow-ups, appointments, and sales pipelines
• Handle incoming calls, emails, and walk-in inquiries in a professional manner
• Maintain organized records, filing systems, and digital databases
• Coordinate with internal departments for smooth execution of sales operations

• Minimum 1–2 years of combined experience in tele sales and sales secretarial / admin roles
• Strong verbal communication and persuasive selling skills over the phone
• Excellent command of English (spoken and written); additional languages are a plus
• Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems
• High level of accuracy, attention to detail, and time management
• Presentable, professional, and confident personality
• Ability to handle pressure, multitask, and work independently in a fast-paced environment
• Female candidates preferred due to current team structure

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