A leading global hospitality company is seeking a Guest Service Agent in Dubai to provide exceptional reception services for guests from check-in to check-out. The ideal candidate will have previous customer service experience, excellent communication skills, and a commitment to high-quality hospitality. Responsibilities include managing guest inquiries, assisting with check-in/out processes, and ensuring compliance with hotel standards and procedures.
Qualifications
Previous experience in a customer-focused industry.
Positive attitude and good communication skills.
Commitment to delivering a high level of customer service.
Ability to work both independently and as part of a team.
Responsabilités
Provide exceptional reception services for guests.
Handle guest queries in a timely and efficient manner.
Ensure an efficient check-in/out process and complete audits.
Maintain hotel security and comply with health regulations.
Connaissances
Customer service
Communication skills
Attention to detail
IT proficiency
Multi-tasking
Description du poste
A leading global hospitality company is seeking a Guest Service Agent in Dubai to provide exceptional reception services for guests from check-in to check-out. The ideal candidate will have previous customer service experience, excellent communication skills, and a commitment to high-quality hospitality. Responsibilities include managing guest inquiries, assisting with check-in/out processes, and ensuring compliance with hotel standards and procedures.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.