Airport Customer Service Agent jobs in United States

Provide fundamental support to the Relationship Manager(s) (RM), Investment Managers (IM) to assist in the day-to-day business activities in all aspects of client servicing and operational support.

1. Client Service: Handle and respond to RM requests and client queries related to account documentation, balances, maintenance, statements, security transfers, and general product/service information. Receive and confirm client instructions, liaise with booking centers, attend client meetings, and execute client orders.
2. Operations and Administrative: Assist RM with account opening, liaise with booking centers and onboarding teams, follow up on document deficiencies, execute fee runs, manage call reports, oversee corporate actions, manage loan covenants, and ensure compliance with regulatory frameworks.
3. Support RMs in managing credit facilities, trade input, margin calls, and client after-sales tasks. Process transfer instructions, support marketing events, and maintain proper records.

• Bachelor’s degree or equivalent
• Fluency in English; Arabic is a plus
• 3-5 years of client servicing or assistant RM experience in banking/finance
• Strong interpersonal and communication skills
• Ability to manage time and multitask
• Teamwork and client-centric attitude

• Life and disability insurance
• Private medical insurance for employees and dependents
• Flexible working arrangements
• 30 days annual leave plus public holidays
• DB contributions to DIFC Employee Workplace Savings (DEWS)

Flexible work options, coaching, continuous learning, tailored benefits, and career development opportunities.