Service Adviser jobs in South Africa

Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site. We are looking for a talented Field Service Diesel Technician/Mechanic to join our Distribution business in (Elko, NV). We offer sign-on bonus, relocation, competitive pay and benefits!

• Complete repairs on engine products in a service shop
• Perform maintenance/repairs utilizing diagnostic tools
• Maintain detailed records of serviced vehicles
• Adhere to Cummins Health, Safety & Environmental policies
• Ongoing development/certifications on new and existing Cummins products
• Maintain own tools

In order to be successful in this role you will need the following:

• Completes complex internal engine repairs
• Performs complex unassisted engine overhauls
• Ability to troubleshoot with limited/no support from diagnostic tools
• Detailed understanding of the aftertreatment system and components
• Mentor junior technicians including technical support and documentation

• Active daily participation in safety processes
• Thorough documentation of repairs including recording unit information and detailed repair/troubleshooting steps as necessary
• Working nonstandard shifts occasionally in support of business needs(nights/weekends)
• Timely submission of service documentation.
• Working rotating shift schedules in support of mining customer
• Frequent communication with customers and supervisors when working remotely
• Independent management/reconciliation of compony issues credit cards
• Proactive scheduling of PTO/time off
• Flexibility in short notice scheduling changes including out-of-down assignments
• Attention to clean work habits at the end of shift and throughout the shift
• Complying with federal DOT laws while operating company vehicles - including ELD devices
• Professionally communicating/representing Cummins to the customer
• Complying with management directives as needed in support of business operations.

• A CDL may be required to obtain upon hire
• Federal law requires a CDL holder to be 21 years of age or older
• A current valid license is required for this role
• This role requires a 5 year motor vehicle report, free from major violations
• This role requires applicant to pass a Department of Transportation (DOT) physical
• 3 years driving experience
• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use

-Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Significant field service work experience

Expert level knowledge of and/or experience with engine products

Customer service experience

Experience providing technical advice and coaching to more junior technicians (preferred)

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

Min Salary $60

Max Salary $60

ReqID 2420140

Relocation Package Yes

100% On-Site Yes

Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.