Retail jobs in South Africa

AREA / TERRITORYMANAGER

Oversee multiple stores within a designated area to ensure they achieve or surpass sales goals while managing operational costs. Ensure that store teams are motivated and equipped to deliver an exceptional customer experience, and that store operations run smoothly and effectively.

RESPONSIBILITIES

• Directly oversee the profitability of stores in a designated area by achieving sales targets and effectively managing wages and other controllable expenses within budget.
• Track the sales performance of each store to identify areas needing improvement and take necessary actions.
• Provide weekly and monthly reports on store performance and other key performance indicators (KPIs).
• Drive and develop employee's ability to engage with customers to the required standards.
• Ensure stores adhere to company policies, operational procedures, and best practices.
• Address non-compliance issues by implementing corrective actions and ensuring future adherence to standards.
• Recruit, onboard, develop, and retain managers for the assigned area and the broader business to ensure effective store management and staffing.
• Actively identify and nurture high-potential and high-performing employees for future store management roles.
• Oversee and regulate stock levels using established procedures to minimize stock loss and ensure sufficient inventory.
• Track and manage high-risk inventory processes, identifying vulnerable areas to ensure they are effectively addressed.

REQUIREMENTS

• Diploma or Degree in Retail Management, Management, B Com (or similar).
• 3-6 years of experience in Area Management.
• Proficient in MS Office.
• Strong analytical and budgeting skills for monitoring and managing financial performance.
• Ability to analyze data effectively and make strategic decisions based on insights.
• Excellent leadership and people management skills, with the capability to motivate and develop a team.
• Comprehensive knowledge of labor legislation and its practical application in a retail setting.
• Effective verbal and written communication skills to interact with stakeholders at all levels.
• Strong attention to detail, ensuring accuracy in reporting and task execution.
• Demonstrated strategic thinking, able to identify opportunities and implement innovative solutions.