Remote jobs in South Africa

Job Title: Restaurant Manager

Reports To: Food and Beverage Manager

Job Purpose: The Restaurant Manager is responsible for the day-to-day management of the lodge's restaurant operations, ensuring exceptional five-star service delivery, seamless guest dining experiences, and effective supervision of service staff. This role focuses on service excellence, staff leadership, and operational efficiency, while supporting the Food & Beverage Manager in achieving overall departmental objectives.

• Manage daily restaurant operations including breakfast, lunch, dinner, and special dining experiences (boma dinners, bush dinners, private dining).


• Ensure smooth coordination between front-of-house service staff, kitchen, and bar.


• Maintain consistent five-star service standards and dining presentation.

• Deliver warm, professional, and personalised dining experiences aligned with luxury safari lodge standards.


• Engage with guests to understand preferences, dietary requirements, and special occasions.


• Proactively resolve guest complaints and service issues to ensure guest satisfaction.

• Supervise, schedule, and motivate waiters, hosts, and service supervisors.


• Conduct on-the-job training in service standards, etiquette, menu knowledge, and wine service.


• Support performance management, discipline, and staff development in line with South African labour legislation.

• Ensure compliance with food safety (HACCP), health & safety regulations, and lodge SOPs.


• Maintain cleanliness, hygiene, and presentation standards in all restaurant and service areas.


• Ensure responsible alcohol service in accordance with South African liquor legislation.

• Assist with stock control, beverage counts, breakages, and wastage reporting.


• Monitor service equipment, linen, and tableware and report shortages or damage.


• Support cost-control initiatives without compromising service quality.

• Prepare daily service reports and provide feedback to the Food & Beverage Manager.


• Assist with rosters, attendance tracking, and leave planning.


• Participate in departmental meetings and training sessions.

• Strong leadership and people-management skills.


• Exceptional guest service and communication abilities.


• High attention to detail and service consistency.


• Good organisational and time-management skills.


• Problem-solving ability and calmness under pressure.


• Team-oriented with a hands-on leadership approach.


• Professionalism, integrity, and accountability.

Luxury five-star safari lodge in a remote Big Five reserve.

Guest-facing, fast-paced environment requiring professionalism and attention to detail.

Flexible working hours including early mornings, late evenings, weekends, and public holidays.

Close collaboration with the Food & Beverage Manager, Executive Chef, and Operations team.

Email CVs to megan@lodgistics.eco