Manager à Grande-Bretagne

Key Performance Areas:

• Staff Management
• Stock Management
• Administration
• Customer service & Actual Sales
• Housekeeping
• Achieve set revenues and maintain required margins and KPIs
• Ensures effective store facilities management.
• Supervises the store employees in the areas of loss prevention, customer services.
• Provides management advice to staff on problems/store emergencies
• Verifies and monitors hours worked by temps on time sheets, controls overtime usage, etc
• Management of expenses to ensure they do not exceed budget e.g. telephone, stationery, petty cash, purchase orders etc
• Management of staffing plans
• Oversees stock counts
• Management of all operations programs
• Monitors and orders all store operating and merchandising suppliers e.g. signage, tags, stationery
• Cash management: opens and closes store in accordance with established policies and procedures i.e. verifies opening cash balance at each register, run daily bank up, etc.
• Oversees daily cash reconciliation and bank deposit procedures
• Communicate promotional event information to maximize the result of each event
• Execute staff dress in the store.
• Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example

Job Requirements:

• 3 to 5 years retail management experience at retail chain, brand or similar retailer
• Demonstrable experience in retail management, including experience in coaching and developing people
• Ability to use retail business systems and Microsoft Office
• Ability to work weekends, evenings and holidays as needed
• Ability to communicate in English
• Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional techniques, inventory control and loss prevention.
• Strong analytical and negotiation skills are a must
• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers, other employees, and management staff