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Technician/Mechanic
Zusammenfassung
A manufacturing company seeks a skilled technician in KwaZulu-Natal to manage maintenance and repairs of machinery. Key responsibilities include diagnosing malfunctions, repairing equipment, and providing excellent customer service. The ideal candidate should possess a relevant technical qualification and have 1-3 years of hands-on experience, alongside strong communication and problem-solving skills. This role offers opportunities for growth within a dynamic work environment.
Qualifikationen
- Grade 12 qualification required.
- Relevant technical qualification in electrical or mechanical fields.
- 1-3 years of technical experience in workshop and repair is essential.
Aufgaben
- Repair or replace broken or malfunctioning machinery.
- Disassemble and reassemble equipment for inspections and repairs.
- Ensure excellence in customer service delivery through following procedures.
Kenntnisse
Ausbildung
Overall purpose of the job: To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.
Duties and responsibilities will include, but will not be limited to:
- Repair or replace broken or malfunctioning components of machinery or equipment.
- Disassemble machinery or equipment to remove parts and make repairs.
- Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
- Reassemble equipment after completion of inspections, testing, or repairs.
- Clean, lubricate, or adjust parts, equipment or machinery.
- Examine parts for defects, such as breakage or excessive wear.
- Test newly repaired machinery or equipment to verify the adequacy of repairs.
- Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
- Record parts or materials used and order or requisition new parts or materials as necessary.
- Ensure excellence in customer service delivery through meticulously following procedures/processes.
- Ensure the correct documentation is in place and accurately completed before repairs are done.
- Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect
- Grade 12
- Relevant technical qualification - electrical / mechanical.
- At least 1-3 years technical (workshop and repairs) experience which include repairs, assembly of equipment, quotations on parts, etc
Skills:
- To perform repairs and installations of equipment
- Technical repairs skills including refrigeration repairs
- Excellent communication skills on all levels (speak, read and write)
- Ability to manage customer’s expectations
- Problem solving skills
- Team player
- PC literate (SAP, Excel, Word, e-mail)
- Energetic/shows initiative and have ability to work under pressure
- Ability to consistently deliver quality service even when under pressure
Knowledge of customer services
- Repair, testing and quoting on products received
- Maintaining of all tools and equipment
- Product application knowledge of catering equipment an advantage
- OHS Act knowledge
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.