Technician/Mechanic

BCE Foods; KwaZulu-Natal; On-site; ZAR 150,000 - 300,000; Full time

Job summary

A manufacturing company seeks a skilled technician in KwaZulu-Natal to manage maintenance and repairs of machinery. Key responsibilities include diagnosing malfunctions, repairing equipment, and providing excellent customer service. The ideal candidate should possess a relevant technical qualification and have 1-3 years of hands-on experience, alongside strong communication and problem-solving skills. This role offers opportunities for growth within a dynamic work environment.

Qualifications

• Grade 12 qualification required.
• Relevant technical qualification in electrical or mechanical fields.
• 1-3 years of technical experience in workshop and repair is essential.

Responsibilities

• Repair or replace broken or malfunctioning machinery.
• Disassemble and reassemble equipment for inspections and repairs.
• Ensure excellence in customer service delivery through following procedures.

Skills

Technical repairs skills

Excellent communication skills

Problem solving skills

Team player

PC literate (SAP, Excel, Word)

Education

Relevant technical qualification - electrical / mechanical

Grade 12

Job description

Overall purpose of the job: To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

Duties and responsibilities will include, but will not be limited to:

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Clean, lubricate, or adjust parts, equipment or machinery.
• Examine parts for defects, such as breakage or excessive wear.
• Test newly repaired machinery or equipment to verify the adequacy of repairs.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
• Record parts or materials used and order or requisition new parts or materials as necessary.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Ensure the correct documentation is in place and accurately completed before repairs are done.
• Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect

Minimum Requirements

• Grade 12
• Relevant technical qualification - electrical / mechanical.
• At least 1-3 years technical (workshop and repairs) experience which include repairs, assembly of equipment, quotations on parts, etc

Skills:

• To perform repairs and installations of equipment
• Technical repairs skills including refrigeration repairs
• Excellent communication skills on all levels (speak, read and write)
• Ability to manage customer’s expectations
• Problem solving skills
• Team player
• PC literate (SAP, Excel, Word, e-mail)
• Energetic/shows initiative and have ability to work under pressure
• Ability to consistently deliver quality service even when under pressure

Knowledge of customer services

• Repair, testing and quoting on products received
• Maintaining of all tools and equipment
• Product application knowledge of catering equipment an advantage
• OHS Act knowledge