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Sales Administrator
Job summary
A prominent South African company is seeking a Sales Administrator to manage and oversee customer order processing. Key responsibilities include ensuring accurate order management and coordinating communication between Sales, Logistics, and Finance teams. The ideal candidate will have a diploma in business administration and 2-3 years of relevant experience, along with strong skills in SAP and Microsoft Excel. This role offers an exciting opportunity in a dynamic environment.
Qualifications
- Minimum 2-3 years' experience in sales or order administration in a fast-paced environment.
- Experience in the cement, logistics, or manufacturing industry is advantageous.
Responsibilities
- Manage and oversee customer order processing and ensure accuracy.
- Coordinate communication between Sales, Logistics, and Finance teams.
- Monitor and follow up on pending or incomplete orders.
Skills
Education
Tools
The purpose of the Sales Administrator role is to manage and oversee customer order processing, ensure accurate and timely order management, coordinate communication between Sales, Logistics, and Finance teams, and support system accuracy and workflow efficiency through reporting and continuous improvement initiatives.
- Order Processing and Management: Capture, validate, and maintain customer orders accurately on SAP (VA01).
- Coordinate new customer creation requests with Finance and Sales teams.
- Ensure all pricing is loaded and maintained in line with approved structures.
- Process proforma invoices and liaise with Finance regarding blocked or overdue accounts.
- Monitor and follow up on pending or incomplete orders to ensure on-time delivery.
- Capture urgent or after-hours orders when required to support operations.
- Serve as the primary liaison between Sales, Logistics, and Finance to ensure smooth order flow; communicate delivery schedules, order confirmations, and changes to relevant stakeholders.
- Escalate critical or time-sensitive issues to the appropriate departments promptly.
- Maintain accurate records of orders, approvals, and related correspondence.
- Manage and oversee customer order portals, ensuring data accuracy and pricing compliance.
- Approve or reject orders based on stock availability, pricing, and quantity validation.
- Generate daily, weekly, and monthly reports on order processing, OTIF performance, and backlog.
- Support continuous improvement initiatives to enhance system accuracy and workflow efficiency.
- Strong proficiency in SAP (Sales & Distribution) and Microsoft Excel.
- Excellent organisational, administrative, and coordination skills.
- Strong numerical accuracy and attention to detail.
- Ability to multitask and perform under pressure in a fast-paced environment.
- Effective communicator with a sense of urgency and accountability.
- Team-oriented and adaptable to changing priorities.
- Grade 12 / Matric (Essential).
- Diploma in Business Administration, Supply Chain, or related field (advantageous).
- Minimum 2-3 years' experience in sales or order administration within a fast-paced environment.
- SAP Sales & Distribution (SD) Module experience (essential).
- Experience in the cement, logistics, or manufacturing industry (advantageous).
For more information please contact: Siphokazi August
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.