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Customer Service Agent
Résumé du poste
A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along with growth potential and incentives based on performance.
Prestations
Qualifications
- Minimum 6 months of customer service experience in a client-focused environment.
- Tertiary qualification either in progress, incomplete, or completed.
- Comfortable working on multiple systems.
Responsabilités
- Support international customers and manage their queries.
- Adhere to KPIs and provide a world-class service.
Connaissances
Formation
Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you!
We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service.
PACKAGE DETAILS:
Guaranteed Basic Salary
Additional incentives based on performance
Growth potential
Exposure to dealing with international customers
REQUIREMENTS:
Minimum 6 months of customer service experience in banking, retail, client liaison, or anything that is client-focused.
Tertiary Qualification (in progress, incomplete or completed)
Computer Literate(comfortable working on multiple systems),
No Criminal record
Valid Vaccination Certificate
Job Type: Full-time
Salary: Negotiable
Ability to commute/relocate:
- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.