Customer Service Agent

Boardroom Appointments; Umhlanga Rocks; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along with growth potential and incentives based on performance.

Benefits

Guaranteed Basic Salary

Additional performance-based incentives

Growth potential

Exposure to international customers

Qualifications

• Minimum 6 months of customer service experience in a client-focused environment.
• Tertiary qualification either in progress, incomplete, or completed.
• Comfortable working on multiple systems.

Responsibilities

• Support international customers and manage their queries.
• Adhere to KPIs and provide a world-class service.

Skills

Customer service experience

Computer literacy

Client liaison

Education

Tertiary Qualification (in progress or completed)

Job description

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you!

We are looking for Customer ServiceAgents for Call Centre Operationsto support international customers, manage queries,adhere to KPI'sand provide a world-class service.

PACKAGE DETAILS:

Guaranteed Basic Salary
Additional incentives based on performance
Growth potential
Exposure to dealing with international customers

REQUIREMENTS:

Minimum 6 months of customer service experience in banking, retail, client liaison, or anything that is client-focused.
Tertiary Qualification (in progress, incomplete or completed)
Computer Literate(comfortable working on multiple systems),
No Criminal record
Valid Vaccination Certificate

Job Type: Full-time
Salary: Negotiable

Ability to commute/relocate:

• Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)