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Sales Operations Team Leader
Job summary
A reputable pharmaceutical company is seeking a dynamic Part-time Sales Operations Team Leader in Gauteng to coordinate a large sales team on weekends. Candidates should possess strong leadership, organisational, and crisis management skills. The role involves ensuring team punctuality, motivating performance, managing customer complaints, and organizing events. A valid vehicle is essential. This unique position suits those thriving in fast-paced environments with a passion for operational excellence.
Benefits
Qualifications
- Own vehicle is essential.
- Proven track record in leading sales teams.
- Ability to work independently and across levels.
Responsibilities
- Ensure team punctuality for weekend shifts.
- Address clock-in issues and no-shows.
- Motivate team performance in real-time.
- Manage crisis and customer complaints.
- Organise events and manage logistics.
Skills
Tools
Gauteng, South Africa | Posted on 13/01/2026
- Location Type Hybrid (Part office, Part remote)
- Job Type Permanent
- Remuneration Term Per Month
- Date Opened 13/01/2026
- State/Province Gauteng
- City/Town Gauteng
- Country South Africa
A pharmaceutical company focused on women's health and wellness is seeking a dynamic and experienced Sales Operations Team Leader (weekends only) to lead and coordinate a large infield sales team of approximately 160 members across the Gauteng area.
This is a weekends-only position, covering: Friday afternoons, full day Saturday and Sunday and Public Holidays, and up to midday on Mondays. Retail hours apply, meaning availability is required until the last retailer closes.
This role is ideal for a motivated individual with a proven track record in managing, motivating, and coordinating high-performing sales teams within the pharmaceutical, nutraceutical, cosmetics, or FMCG sectors.
- Ensure all team members are present and punctual for weekend shifts.
- Address clock-in/clock-out issues, no-shows, and timekeeping discrepancies.
- Share weekend sales targets and statistics.
- Actively motivate and uplift team performance in real time.
- Conduct at least six infield mystery visits per weekend.
Respond to customer complaints, staffing issues, and operational disruptions.
Act as a first point of contact for urgent matters.
Organise and support expos, congresses, and promotional events.
Serve as a backup for event logistics and execution.
Authorise shifts and analyse sales data. Ensure team discipline and compliance with labour legislation and company policies.
Train staff on products, procedures, and business functions. Thorough training will be provided to the successful candidate.
Ensure availability of uniforms, badges, marketing materials, and other resources.
- Own vehicle (essential)
- Strong leadership and motivational ability
- Excellent organisational and crisis management skills
- Proficiency in Microsoft Excel and data analysis
- Familiarity with labour law and retail operations
- Ability to work independently and communicate across multiple levels
- Ability to work half day Friday, full day Saturday and Sunday, and half day Monday
Salary includes petrol, cellphone and maintenance allowance.
If you thrive in fast-paced environments, enjoy energising teams, and excel in operational oversight, we encourage you to apply.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.