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Client Service Manager

University of Fort Hare

Somerset West
Presencial
ZAR 200 000 - 300 000
Ontem
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Legal Manager and Company Secretary

University of Fort Hare

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ZAR 600 000 - 800 000
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Junior Sister/Charge Nurse

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Client Service Manager

University of Fort Hare

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ZAR 200 000 - 300 000
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General Manager - Receiving

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Client Service Manager
University of Fort Hare
Somerset West
Presencial
ZAR 200.000 - 300.000
Tempo integral
Ontem
Torna-te num dos primeiros candidatos

Resumo da oferta

A well-established national company based in Somerset West is seeking a Client Service Manager to lead customer service functions. The ideal candidate will have a minimum of five years of relevant experience in customer service and at least three years in a supervisory role. Responsibilities include customer after-sales service management, performance tracking, and coordination with technicians. A competitive salary is offered, along with the chance to work in a dynamic team environment.

Serviços

Competitive salary
Dynamic team environment

Qualificações

  • At least five years relevant experience in a customer service environment.
  • Minimum of three years in a supervisory/management role.
  • Fully bilingual with English as first language.

Responsabilidades

  • Responsible for customer after-sales services.
  • Define performance KPI's for the team and track performance.
  • Schedule call-outs with in-house technicians and sub-contractors.

Conhecimentos

Customer service experience
Supervisory/management experience
Technical knowledge
Computer literacy
Bilingual in English
Interpersonal skills

Formação académica

Relevant tertiary qualification

Ferramentas

Excel
Microsoft Office
Sage Evolution
Descrição da oferta de emprego
Client Service Manager – Somerset West

Brief: client service manager A well-established national company based in Somerset West is looking for a Client Service Manager with at least five years relevant experience in a customer-service environment and three years experience in a supervisory/management role to join their team.

Requirements
  • Relevant tertiary qualification will be advantage.
  • Refrigeration / Technical knowledge will be an advantage.
  • Minimum of 3 Years’ experience in a supervisory/management role within a customer service role.
  • Computer literate (Excel (ESSENTIAL) , Microsoft Word, Outlook, PowerPoint).
  • Experience in Sage Evolution will be an advantage.
  • Fully bilingual with English as first language.
  • Excellent English communication capability.
  • Good interpersonal skills and a team player.
  • Able to work under pressure.
Responsibilities
  • Responsible for customer after-sales services.
  • Define performance KPI's for the team and track performance.
  • Administer, finalise, and approve overtime on a weekly basis.
  • Keep track of recalls by technicians, customers, and cabinet types on a weekly basis - record reason and corrective action.
  • Schedule call-outs with in-house technicians and sub-contractors.
  • Monitor call logging and provide tickets on in-house system.
  • Customer quotes prep and approval as needed.
  • Manage weekend stand-by schedule.
  • Liaise with senior management and directors on a regular basis on feedback.
  • Responsible for national ticketing and service performance of the service team.
  • Ensure all tickets on the in-house system are processed efficiently and accurately to close off tickets on time for month-end deadlines.
  • Prepare and sign off on customer quotes as needed.
  • Monitor customer feedback regarding call-outs and immediately address poor service feedback.
  • Manage weekend staff stand-by schedule.
  • Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the company’s health and safety requirements and contractual requirements.

In return a competitive salary is on offer coupled with the opportunity to work within a national company and a young, dynamic team!

Sales Administrator – Kraaifontein, Cape Town

Brief: My client, a reputable company specialising in premium culinary essentials, is looking for a highly organized and proactive Sales Administrator to join its Sales Team. This role is reserved for candidates who reside in close proximity to Kraaifontein / Stellenbosch.

Purpose of the role

To provide efficient administrative and sales support to the Sales Team, ensuring the smooth processing of customer orders, accurate data management, and timely communication with clients. The Sales Administrator plays a key role in maintaining operational flow, supporting sales performance, and upholding the company’s commitment to service excellence and teamwork.

Responsibilities
  • Handle sales inquiries and process customer orders on various platforms.
  • Verify customer details, process payments, and update data in internal systems.
  • Inform customers on stock availability, alternatives, and lead times.
  • Issue accurate invoices and coordinate orders internally.
  • Manage and update sales and customer records, ensuring timely responses.
  • Maintain and enhance the company’s online presence, including website updates.
  • Provide administrative support to the sales team as needed.
Criteria
  • Matric.
  • 2-3 years' experience in a similar role with experience in the FMCG industry being advantageous.
  • Computer literacy: proficient in Microsoft Office and Omni (advantageous).
  • Fully bilingual in English and Afrikaans with clear communication skills.
  • Excellent phone and email etiquette with strong customer service skills.
  • Proficient in English and Afrikaans (speak, read and write).
  • Outgoing personality, team player, and well-organised.
  • Able to work well under pressure, maintaining a friendly, proactive approach.
Debtors Clerk / Finance Administrator – Cape Town (Kraaifontein)

Brief: My client is seeking a detail-oriented Debtors Clerk / Finance Administrator to join their finance team. The role focuses on managing debtor accounts, ensuring timely collections, reconciling cash-ups, and maintaining accurate financial records, while applying strong credit control practices and delivering professional customer and internal communication.

Purpose of the Role

To manage debtor accounts, ensure timely collections, reconcile cash-ups, and maintain accurate financial records.

Key Responsibilities
  • Set up and maintain customer accounts and contact details.
  • Allocate payments and monitor age analysis.
  • Enforce credit policies and follow up on overdue accounts.
  • Communicate professionally with clients regarding outstanding amounts.
  • Reconcile daily cash-ups from stores and drivers.
  • Process receipts, payouts, and banking.
  • Ensure correct cash handling and security procedures.
  • Administer credit applications and approvals.
  • Conduct reference and credit checks.
  • Review and update customer credit limits.
  • Maintain accurate filing and documentation.
  • Prepare weekly age analysis reports.
  • Assist with reconciliations, stock takes, and cost-saving initiatives.
  • Handle queries promptly and professionally.
  • Perform ad-hoc administrative duties.
  • Demonstrate flexibility and strong independent work ethic.
Criteria
  • Matric.
  • Tertiary qualification in Finance, Accounting, or Business Administration advantageous.
  • Experience in debtors’ control or finance administration.
  • Solid understanding of credit policies and cash management.
  • Strong numerical, analytical, and reconciliation skills.
  • Proficiency in Microsoft Office and relevant accounting software.
  • Excellent organisational and time‑management skills.
  • High attention to detail and accuracy.
  • Ability to work independently and within a team.
Truck Driver – Strand

Brief: An established manufacturer and role player in the supply of building materials is seeking to employ an experienced Code 14 (Truck) Driver with sober habits to join their team.

Requirements
  • Valid Code EC / 14 driver's license.
  • Able to communicate in Afrikaans or English.
  • Valid PDP.
  • Minimum 3 years’ experience.
Responsibilities
  • Daily deliveries and collections in and around the Helderberg Area.
  • Taking care of all company property.
  • Upholding the company’s image through safe and courteous driving manners.
Bartender – Somerset West

Brief: My client, an iconic establishment situated in the Helderberg area has a vacancy for an experienced Barman with a sound flair of mixology and beverage knowledge, accompanied by a charming and positive energy, to join their dynamic F & B team.

Overall Criteria
  • Minimum of 2 years’ experience in a 5-Star Hotel or similar environment.
  • Mixology: knowledge of various spirits, liqueurs, and mixers, as well as the ability to craft cocktails with precision and creativity.
  • Beverage knowledge: an excellent understanding of the flavour profiles of different beverages and being able to recommend drinks based on customer preferences.
  • Creativity: developing unique and innovative drink recipes, as well as adapting to new trends and customer preferences.
  • Full insight of all beverage stock and order processes.
  • Be an excellent communicator, with the ability to deal with guests in a highly professional and interactive manner.
  • Be outgoing with a natural flair and charm in interacting with people, with a warm and welcoming personality.
  • Excellent memory skills.
  • Providing an exceptional service experience: guest-oriented and service-minded.
  • Impeccable appearance of personal grooming.
  • Meticulous attention to detail.
  • Ability to thrive and work under pressure, with high-level multiple tasking abilities.
  • Competent level of written and verbal communication skills in the English language.
  • Good level of numeracy.
  • Preserve excellent levels of internal and external customer service.
  • Flexible working hours subject to the demands of the business.
Senior Sales Engineer – Blackheath, Bellville

Brief: Specialist supplier of electronic components to engineering and manufacturing sector seeks to employ a Senior Sales Engineer.

Responsibilities
  • Establish, develop and maintain business relationships with existing and new customers.
  • Daily visits to current and prospective customers.
  • Assist design engineers in selecting suitable parts for new designs.
  • Identify and offer replacement parts for existing designs to engineers and buyers.
  • Research sources and analyze the market for developing new potential customers.
  • Organize and plan a personal sales strategy to maximize return and time investment.
  • Achieve growth and account penetration by effectively marketing all product lines.
  • Manage accurate forecasts and achieve targets.
  • Supply management with regular verbal or written reports on customer potential, prospects, new products, competitive activities, requirements, lost orders or any problems that may arise.
Experience, Qualifications and Skills
  • A suitable technical qualification: Degree / Diploma.
  • Preferably three or more years of experience in electronic engineering or related sales environment.
  • Fully computer literate, MS Office including Excel.
  • Good attention to detail and the ability to complete projects.
  • Good communication, interpersonal and relationship building skill.
  • Ability to work independently and as part of a team.
  • Presentable and bilingual.
  • Valid driver’s license.
Junior Sales Engineer – Blackheath, Kuils River

Brief: Specialist supplier of electronic components to engineering and manufacturing sector seeks to employ a Junior Sales Engineer.

Responsibilities
  • Establish, develop and maintain business relationships with existing and new customers.
  • Daily visits to current and prospective customers.
  • Assist design engineers in selecting suitable parts for new designs.
  • Identify and offer replacement parts for existing designs to engineers and buyers.
  • Research sources and analyze the market for developing new potential customers.
  • Organize and plan a personal sales strategy to maximize return and time investment.
  • Achieve growth and account penetration by effectively marketing all product lines.
  • Manage accurate forecasts and achieve targets.
  • Supply management with regular verbal or written reports on customer potential, prospects, new products, competitive activities, requirements, lost orders or any problems that may arise.
Experience, Qualifications and Skills
  • A suitable technical qualification: Degree / Diploma.
  • Preferably one year of experience in engineering or related sales environment.
  • Fully computer literate, MS Office including Excel.
  • Good attention to detail and the ability to complete projects.
  • Good communication, interpersonal and relationship building skill.
  • Ability to work independently and as part of a team.
  • Presentable and bilingual.
  • Valid driver’s license.
Commercial Manager – Grabouw / Somerset West

Brief: A start-up based in Grabouw area, with offices in Somerset West, specialising in the development and manufacturing of cold-pressed fresh fruit juices, seeks a Commercial Manager.

Key Performance Areas
  • Strategic Leadership: Develop and implement national and international sales strategies.
  • Sales & Performance Management: Oversee pricing, promotions and profitability.
  • Market & Business Development: Conduct market analysis, launch new products.
  • Team Future Development: Build sales and marketing team.
  • Customer & Account Management: Acquire new customers, manage key accounts.
  • Operational & Financial Oversight: Manage budgets, forecast financial targets.
Requirements
  • Bachelor’s degree or diploma in Marketing, Business Administration, Food Science, Food Technology or a related field.
  • Proven success in sales and marketing roles within the beverage and FMCG sectors.
  • In-depth knowledge of the juice industry, particularly Not-From-Concentrate (NFC) juice.
  • Strong leadership, communication, and negotiation skills.
  • Demonstrated ability to build and lead high-performing teams.
  • Experience in developing and executing sales and marketing strategies.
  • Previous experience in a similar role will be advantageous.
Business Analyst / BI Manager – Somerset West

Brief: An established fruit marketing concern based in Somerset West is seeking to employ a Business Analyst / BI Manager.

Key Responsibilities
  • Design, develop and maintain BI and analytics solutions that deliver actionable insights.
  • Translate business needs into clear technical specifications.
  • Build and deploy end-to-end BI solutions (ETL, modelling, dashboards).
  • Collaborate with teams to integrate systems.
  • Evaluate and improve existing BI systems.
  • Develop and execute SQL queries and scripts for data extraction and analysis.
  • Create and maintain clear, data visualizations and dashboards.
  • Produce and maintain accurate technical documentation.
Personal/Other Skills Required
  • Proven experience as a BI Developer or similar role.
  • Strong industry experience is preferred.
  • Solid understanding of data warehouse architecture.
  • Proficiency in BI tools such as Microsoft Power BI, Qliksense.
  • Strong SQL (MS-SQL and MySQL) development skills.
  • Strong analytical thinking and problem-solving abilities.
Minimum Education/Professional Qualifications and Experience Required
  • Minimum 5 years in a similar environment.
  • Relevant degree in information Systems or related field.
Compliance Monitoring Officer – Somerset West

Brief: A well established international financial services concern with offices in Somerset West is seeking a Compliance Monitoring Officer.

Key Duties and Responsibilities
  • Ensuring that client’s due diligence is collected to the appropriate standard in line with our internal policies and procedures.
  • Conduct Periodic Reviews, record any deficiencies and generate action points for remediation.
  • Conduct client screening using our screening system and open-source searches.
  • Monitor and analyse the results of the automated ongoing screening system and conducting research on relevant parties where potential adverse matches are identified.
  • Conduct compliance monitoring in accordance with the compliance monitoring programme, to ensure compliance with all regulatory requirements and AML/CFT/CPF, record deficiencies and generate remediating action points.
  • Assist in the development, implementation, and continuous improvement of internal policies and procedures to ensure operational efficiency and compliance.
  • Assist in the development and delivery of training materials for staff members on compliance topics.
  • Assist in providing day to day support/guidance to the staff as required in respect of compliance and AML/CFT/CPF matters.
  • Participate in training sessions to increase your knowledge and understanding of the regulatory environment.
  • Complete any other duties as and when required to drive business success.
  • Assisting with the project management of new initiatives.
  • Adopt and reflect company values.
Competencies / Requirements
  • Any legal degree or certification.
  • Compliance, Risk Management or related degree or diploma.
  • 2-3 years experience of working in a compliance environment.
  • Exposure to KYC (Know Your Customer) and CDD (Customer Due Diligence) processes will be highly advantageous.
  • Experience in compliance monitoring, regulatory reporting, or risk assessments is a plus.
  • An ability to articulate complex issues in a clear and concise manner.
  • An aptitude for problem solving.
  • A methodical approach to tasks with a strong focus on attention to detail.
  • Experience in collating and summarising data.
  • Excellent organisational skills; prioritising, achieving deadlines.
  • Consistently work at the standard required by the team and business.
  • A willing and flexible attitude to working hours to support team and business needs, as required.
Key Business Partners
  • Compliance Team
  • Directors
  • Management Team
  • Colleagues
Night Shift Production Supervisor – Somerset West

Brief: A Manufacturing / Engineering company based in Somerset West is seeking to employ a Night Shift Production Supervisor.

Requirements
  • Production Management Diploma would be advantageous.
  • Prior experience of managing a production workforce is essential (±20 employees).
  • Basic understanding of production (process flow, WIP, line balancing, bottleneck, productivity, process cost, quality, man/machine/material etc).
  • Prior experience in general machine maintenance.
  • General understanding of a manufacturing facility (raw material, process, output).
  • Fluent in spoken and written English and Afrikaans.
  • Must have own transport.
  • Forklift license would be advantageous.
  • >
    Key Responsibilities
    • Coordinate labour activities to reach daily production targets.
    • Manage absenteeism.
    • Manage raw material, work in progress and finished goods.
    • Liaise with internal suppliers to achieve daily production targets.
    • Drive Quality to achieve zero customer complaints.
    • Create and maintain a safe working environment within your area.
    • Handle disciplinary activities.
    • Train new employees and ensure a multi skilled workforce.
    Working Hours
    • 19:00 - 07:00 (Monday - Thursday)
    Technical Manager – Post Harvest – EGVV region

    Brief: An established concern located in the EGVV region, who is actively involved in the packing of deciduous fruit for both local and international markets, is seeking to employ a Technical Manager – Post Harvest (Pome Fruit).

    Duties and Responsibilities
    • Key functions would be the management of post-harvest systems and protocol ensuring quality and marketability of packed product for our customers.
    • Collaborate with relevant stakeholders to build and implement technical fruit quality and compliance systems.
    • Align systems to ensure product quality and compliance according to different customers specifications.
    • To manage and interpret data on all technical aspects of fruit throughout the system in such a way that allocation of fruit into ideal protocols and regimes are possible.
    • To assess, develop and adapt these protocols and regimes of post-harvest fruit handling to protecting commercial value fruit throughout the season by maximizing packout and reducing waste.
    • To put in place systems maximizing the quality of packed fresh fruit while reducing quality defects and claims in the market.
    • Ensure effective, regular communication regarding product requirements, availability, quality and other product information and seasonal trends with all stakeholders and departments.
    • Assist growers to manage harvest for optimal quality.
    • Assist with the building of variety optimisation strategies.
    • Assist with the implementation of the fruit variety seasonal plan.
    • Ensure market entry through compliance to relevant food safety and quality standards, as well as special market registrations.
    • Liaise with technical consultants when necessary to obtain specialist information for decision-making purposes, analysis of claims to determine fault and act accordingly as well as giving regular feedback thereon.
    • Daily management of Quality assurance and Quality control teams and employees, monitoring of fruit samples and reporting on deviations found from samples taken.
    Minimum Requirements
    • A BSc-Degree in Horticulture / Food Science (Post-Harvest) or Similar Tertiary Qualifications.
    • Relevant Training and Experience in Food Safety and Compliance Systems.
    • At least 5-8 years experience within the fruit & packhouse industry.
    • Intermediate MS Office skills with advanced Excel.
    • Data Analytics.
    • Relevant Training and Experience in Quality and Food Safety Systems.
    • Good data analytic, problem solving and reporting skills.
    • Strong understanding of all fruit specifications withing the various client/customer markets.
    • Ability to influence, delegate, apply good judgement and have sound decision making risk-taking skills.
    • Resourceful and innovative in approach.
    • Strong attention to detail.
    Plumber – Bellville

    Brief: My client based in Bellville is seeking to employ a qualified plumber with strong leadership skills and a hands‑on, self‑motivated approach.

    Responsibilities
    • A minimum of 3 years’ Commercial & Residential Maintenance Plumbing.
    • Proven experience in installing water meters of various sizes.
    • Strong leadership / team management skills.
    • Fully bilingual in Afrikaans and English (spoken and written).
    • Good communication and written skills.
    • Team leadership experience.
    • Client Relationship Management.
    • Stock control and management.
    • Computer literate in MS Word packages.
    • Knowledge and understanding of Plumbing SANS codes.
    • Experience in working with copper, galvanized, Mepla, Hep2O pipes and fittings.
    Advantage
    • Leak Detection.
    • Heat Pump & Solar.
    • Residential Back‑up Water Solution.
    • Medical Fitness Certificate.
    Marketing Content Coordinator – Techno Park, Stellenbosch

    Brief: My client is a world leader in the development of specialised electronic equipment used in sports and they are seeking a Marketing Content Coordinator.

    Key Tasks and Outcomes
    • Manage content production timeline from creation to publication.
    • Liaise with freelance writers, graphic designers, and other content creators.
    • Optimize content for SEO using company‑provided tools (e.g., Moz, Surfer, SEO).
    • Upload optimized or translated content to the website.
    • Upload ad content (copy, images, videos) to Facebook and Instagram before publication.
    Collaborate with the Marketing Coordinator in
    • Monitor and reporting on campaign performance.
    • Managing the content calendar with the Global Marketing Manager.
    • Conducting market and competitor research.
    • Coordinating visual content strategies.
    • Supporting content creation, proofreading, and editing.
    • Assisting with Google campaign execution.
    • Publishing on social media and monitoring engagement.
    • Assisting with advertising budget tracking.
    • Recommending Conversion Rate Optimization practices.
    Requirements
    • Drivers License with own / reliable transport.
    • Hours may vary and will require evening and weekend work as directed by the company as and when needed.
    • Working onsite in an office environment.
    • Relevant Diploma or degree in marketing, communications, or related field.
    • Experience with content management and SEO tools (Moz, Surfer SEO preferred).
    • Exposure to digital marketing campaigns and content production workflows.
    Competency Requirements
    • Digital marketing fundamentals.
    • SEO principles and tools.
    • Content management systems.
    Skills
    • Experience with content management and SEO tools (Moz, Surfer SEO preferred).
    • Exposure to digital marketing campaigns and content production workflows.
    Attributes and Values
    • Proactive and reliable.
    • Collaborative and adaptable.
    • Creative thinker.
    • Able to meet deadlines.
    • Honesty and integrity.
    • Strong verbal and communication skills.
    Senior Financial Accountant – Somerset West

    Brief: An international client with offices in Somerset West is seeking to employ a Temporary Senior Financial Accountant. The successful candidate will be responsible for providing technical support to the Finance team and will report to the Finance Operations Manager.

    Key Duties and Responsibilities
    • Provide exemplary levels of professional accountancy skills to ensure the timely provision of high-quality accounting and reporting.
    • Assist the accounting function for a range of products including private client pension schemes, RATS, EBTs, Trusts and corporate pension schemes.
    • Provide technical support for the Finance Team to help build greater expertise in accounts preparation and tax returns.
    • Remain abreast of changes in tax and financial reporting legislation and statutory requirements.
    • Prepare and review statutory financial accounts and statements to the highest standard.
    • Guide, support and train a team of Finance Officers in preparation of accounts.
    • Encourage and drive the personal development of yourself and the team.
    • Build excellent working relationships with clients and business partners.
    • Complete any other duties as and when required to drive business success.
    • Adopt and reflect the company values.
    Competencies and Requirements
    • A professional accountancy qualification such as ACCA, CIMA or ACA (or equivalent).
    • A working knowledge of FRS 102.
    • Experience of Trust Accounting.
    • A logical approach to assessing productivity and implementing solutions.
    • Experience of or an understanding of HMRC tax reporting and annual filing would be beneficial.
    • Excellent organisational skills; prioritising, achieving deadlines and driving business efficiency.
    • Strong interpersonal skills; with a drive to support a successful team.
    Key Business Partners
    • Directors.
    • External accountants/auditors/advisors.
    • Management.
    • Team members.
    Executive Assistant – Somerset West

    Brief: An established agricultural concern based in Somerset West is looking to appoint a dynamic Executive Assistant / PR Professional to support the executive team and manage internal and external communications.

    Key Responsibilities
    • Provide professional Executive Assistance to the MD and executive team.
    • Liaise closely with HR, Marketing, and Design.
    • Draft and compile internal newsletters and staff communications.
    • Coordinate company branding and corporate image (sourcing, briefing and managing suppliers – no design required).
    • Compile external communications and PR‑related content.
    • Arrange and coordinate EXCO meetings, including preparing agendas, taking and distributing accurate minutes, and following up on action items.
    • Handle statutory returns and related documentation in conjunction with the executive team.
    • Manage diaries, travel arrangements and logistics for staff and executives.
    • Assist with planning and coordinating corporate events, launches and staff functions.
    • General executive support and ad‑hoc projects as required.
    Requirements
    • Post‑matric qualification (e.g., Communications, PR, Business Administration, Marketing or related).
    • Fully bilingual in Afrikaans and English (spoken and written) – essential.
    • Excellent writing skills – able to draft professional newsletters, emails, reports and PR content.
    • Strong organisational skills – able to multitask and prioritise in a pressurised environment.
    • High attention to detail and strong sense of confidentiality and professionalism.
    • Confident communicator, able to liaise at executive and staff level.
    • Solid computer literacy (MS Office; exposure to marketing/communication tools beneficial).
    • Previous experience in an Executive Assistant / Personal Assistant / PR / Communications role will be a strong advantage.
    Personality & Fit
    • Proactive, hands‑on and solution‑driven.
    • Comfortable working in a fast‑paced, deadline‑driven environment.
    • Professional, well‑presented and confident.
    • Strong interpersonal skills and a team‑player mindset.
    Client Service Officer – Somerset West

    Brief: A well‑established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support).

    Key Duties and Responsibilities
    • Deliver on Service standards as per established Service Model for the function.
    • Ensure adherence to processes and address/raise issues that need attention.
    • Work proactively with other business functions and stakeholders.
    • Ensure fees in relation to the functions responsibilities are posted for services rendered in a timely manner and in line with processes.
    • Undertake and participate in relevant departmental meetings.
    • Periodically review work being undertaken to check for adherence to policy and procedures, check quality of work.
    • Ensure complaints, errors and omissions are dealt with as per company policy.
    • Daily monitoring of progress of assigned cases.
    • Dealing with assigned outstanding cases and action regular follow up to ensure progress.
    • Ensuring relevant record keeping on systems used for processing or managing work are maintained and up to date across the function.
    • To assist and undertake case work as required in the function.
    • Contribute to staff training programmes.
    • You will take part and actively contribute to the weekly Team Meetings.
    • Please be advised that the Team Leader will be responsible for allocating workloads, with the support from the Senior Officer.
    • From time to time you may be required to perform other reasonable tasks within the scope of your role to support the business.
    Competencies
    • Strong organisational and administrative skills.
    • Ability to work as part of a team and positively influence and contribute to the team.
    • Good communication skills over the phone, in person and comfortable using video technology to engage with clients and colleagues.
    • Ability to work with confidential and sensitive data.
    • Good time management.
    • Ability to work under pressure and multi‑task.
    • Experience of working in and maintain good client relationships and delivering good service.
    • High level of commitment and positive attitude.
    • Exercise the highest ethical and safety standards when conducting your work.
    • Be energetic in your approach to performing a service to the Company.
    • Be attentive to detail and work methodically and accurately.
    • Exercise the utmost good faith towards the Company both in carrying out your duties and in all of your dealings with the Company and its clients and/or its suppliers.
    • Possess excellent communication skills.
    • Present yourself professionally to fellow employees and clients of the Company.
    • Use your initiative.
    • Be able to work independently as well as part of a team.
    • A willing and flexible attitude to working hours to support team and business needs, as required.
    Key Performance Indicators
    • Service delivery on operational tasks – measured by meeting agreed service standards and any relevant feedback (may include satisfaction surveys) from clients/IFAs/ the team.
    Electrical Technician – Bellville

    Brief: A rapidly growing and dynamic company in Bellville requires the services of an Electrical Technician whose main aim will be to assist in their recoveries of electricity consumption.

    Job Requirements
    • Technical audits on properties.
    • Examine under recoveries from a technical perspective.
    • Make technical drawings of metering reticulation of properties examined.
    • Installation of electrical metering equipment, including meters & CT’s.
    • Calculate / forecast recoveries.
    • Stock management.
    • General administrative and ad‑hoc tasks.
    • Excellent knowledge of Excel and report writing ability essential deadlines, thus should be able to work under pressure.
    Requirements and Competencies
    • Grade 12 / Matric qualification.
    • Must be qualified electrician with at least N4 qualification.
    • The candidate must have at least 2 (two) years metering related experience.
    • Fully Bilingual (Afr and Eng).
    • Excellent client service.
    • Drivers License essential.
    • Timekeeping and planning.
    • Good verbal and written skills.
    • Good Computer skills (MS Excel).
    • Deadline and goal orientated.
    • Work well under pressure.
    Guest Relations & Front Office Coordinator – Stellenbosch

    Brief: My client is a world leader in the development of specialized electronic equipment used in sports and they are seeking a Marketing Content Coordinator.

    Key Responsibilities
    • Act as the welcoming first point of contact for guests via phone, email, and in person.
    • Manage reception duties, general enquiries, and internal communication.
    • Maintain a strong working knowledge of the Estate, its offerings, and wine portfolio.
    Reservations & Coordination
    • Handle restaurant and guest house reservations, ensuring accuracy and clear communication of special requirements.
    • Coordinate diaries, meetings, and delivery or collection schedules.
    • Compile and circulate function sheets and reservation details for internal teams.
    • Load and manage bookings and special events on Dineplan and related platforms.
    Hospitality Operations & Administration
    • Support daily administrative functions across Restaurant, Boutique, and Guest House operations.
    • Maintain records, SOPs, and shared documentation.
    • Assist with POS transactions, petty cash, cash‑ups, and basic financial administration.
    • Support boutique operations including stock control, ordering, pricing updates, and staff POS training.
    • Coordinate guest house bookings, check‑ins, check‑outs, and pre‑arrival preparation.
    Criteria & Skills Required
    >
  • Previous experience in hospitality administration, reception, reservations, or guest relations (luxury or boutique environments advantageous).
  • Strong organisational skills with excellent attention to detail.
  • Friendly, professional communication style with a genuine passion for service.
  • Ability to multitask, prioritise, and remain calm in a fast‑paced environment.
  • Proficiency in MS Office, POS systems (Micros), and reservation platforms.
  • Reliable, discreet, and confident handling sensitive or financial information.
Bookkeeper – Somerset West

Brief: My client, a local accounting firm in Somerset West, is seeking to employ a bookkeeper.

Requirements
  • Matric.
  • Fully Bilingual in Afrikaans and English.
  • Strong Excel Skills.
  • Previous experience in accounting practice advantageous.
  • Experience in computerised accounting systems such as Pastel or Sage Accounting or Xero.
  • Excellent written and verbal communication skill.
  • Own transport and license.
Audit Senior – Somerset West

Brief: An international client with offices in Somerset West is seeking to employ a Temporary Senior Financial Accountant.

Requirements
  • AGA (SA) qualified or currently working towards AGA (SA) certification.
  • Completed SAICA or SAIPA articles with solid auditing experience.
  • Strong technical knowledge of IFRS, IFRS for SMEs, and auditing standards.
  • Excellent problem‑solving skills and attention to detail.
  • Ability to manage multiple engagements and work efficiently under deadlines.
  • A team player with strong communication and leadership skills.
Duties
  • Leading and managing audit engagements across various industries.
  • Supervising and mentoring junior audit staff.
  • Reviewing financial statements and ensuring compliance with relevant standards.
  • Liaising with clients and providing value‑added advisory services.
  • Assisting in the continuous improvement of audit processes and methodologies.
Benefits
  • A supportive and professional work environment.
  • Competitive salary and opportunities for growth.
  • Exposure to a diverse client base and exciting audit challenges.
  • Ongoing professional development and training.
Optometry Receptionist / Sales Assistant – Somerset West

Brief: My client, a well‑established optometrist based in Somerset West, is seeking to employ an Optometry Receptionist / Sales Assistant.

Duties
  • General dispensing skills (help choose frames, take basic dispensing measurements, frame adjustments and repairs).
  • General administration and frontline reception duties.
  • Answering telephone.
  • Liaising and assisting walk‑in clients / customers.
  • Ad‑hoc duties which may be assigned.
Requirements
  • Optometry Reception and Retail experience (ESSENTIAL).
  • Fully Bilingual (Afrikaans and English).
  • Bubbly and friendly personality.
  • Optometry Retail and Medical Aid Software will be an advantage.
  • Computer literate.
Working Hours
  • Monday – Friday: 09h00 – 18h00.
  • Candidate will also be required to work every 2nd weekend with a day off during the week.
  • Saturday: 09h00 – 17h00.
  • Sundays: 09h00 – 14h00.
Registered Nurse – Somerset West

Brief: A reputable and well‑established care centre in Somerset West is seeking to employ a dedicated Registered Nurse, with current SANC registration.

Purpose of the Role

Provide and supervise professional, compassionate nursing care to elderly residents while leading the care team on shift. Ensure residents’ dignity, safety and well‑being, and coordinate daily care activities of auxiliary nurses and care‑workers.

Key Responsibilities
  • Lead and coordinate all care activities on shift, ensuring high standards of clinical and personal care.
  • Administer medication and perform specialised nursing duties such as wound and stoma care, infection control and risk management.
  • Maintain accurate records, key registers and individual care plans, ensuring confidentiality at all times.
  • Promote residents’ independence, dignity and quality of life while fostering a safe, respectful environment.
  • Provide guidance, in‑service training and performance feedback to care staff; participate in recruitment and disciplinary processes as required.
  • Monitor health and safety conditions, report concerns promptly and ensure adherence to policies and procedures.
  • Manage consumable stock levels and ensure effective communication between shifts.
  • Participate in organisational planning, meetings and quality improvement initiatives.
  • Be available for standby duties and after‑hours emergencies as needed.
Criteria
  • Registered Nurse with current SANC registration.
  • Minimum Grade 12 and at least 5 years’ experience in elderly or frail care.
  • Proven leadership and team‑management skills with compassion and empathy.
  • Excellent organisational abilities, attention to detail and problem‑solving capability.
  • Friendly, confident and professional manner.
  • Computer literacy: Outlook, Excel and Word.
  • Valid driver’s licence and reliable transport.
  • Proficiency in English and Afrikaans, an additional local languages advantageous.
  • Willingness to work 12‑hour day/night shifts on a rotating schedule and to be on standby for emergencies.
Stock Controller – Somerset West

Brief: A well‑established national company based in Somerset West is looking for a Stock Controller with at least five years relevant experience.

Requirements
  • Matric.
  • A tertiary qualification will be advantageous.
  • Sage Evolution experience a definite advantage.
  • Experience working with ERP systems.
  • At least 5 years’ experience as Stock Controller.
  • Ability to work in a highly complex environment.
  • Solid ability to investigate stock variances.
Duties
  • Stock Planning – admin all stock to be ordered, forecast 3‑month cabinet stock levels and report weekly, monitor consumable stock, record all incoming stock, issue PO’s to suppliers and oversee quality control of outgoing stock.
  • Perform and manage stock – plan and perform monthly stock take, update available stock weekly and report to Finance Department, investigate reasons for differences and report to finance, maintain bin locations for efficient storage.
  • Maintain minimum stock levels – ensure all minimum stock requirements are adhered to in all locations and send stock top‑up to locations on a timely manner.
  • Supplier Claims – ensure that all supplier goods faults are reported to suppliers and appropriate action taken.
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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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