Facilities Management jobs in South Africa

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

Manage the daily operations of Travel Services department and client/supplier assistance.

• Grade 12
• 2 years’ experience in travel industry

• Must be computer literate (MS Office)
• Fully Bilingual
• Attention to detail and good follow up skills
• Must have strong customer care principles
• Must be highly approachable, presentable and professional
• Excellent communication and interpersonal skills
• Ability to communicate with all levels of Management
• Ability to plan, organise and control own work effort

• Knowledge of travel policy, Service providers, Budget process, Financial principles

• Customer and Quality Focus, Communication, Drive and Productivity, Teamwork & Co-operation, Methodical
• Customer and Quality Focus
• Communication
• Drive and Productivity
• Teamwork & Co-operation
• Methodical

• Online Bookings
• Client Relations

• Internal: Travel Manager, Finance Manager, Staff
• External: Clients, Service providers

• Support administration personnel/suppliers in daily operations.
• Assist with on-line queries.
• Assist with all client queries (general/supplier)
• Manage and finalise all exception reports received from agent/suppliers
• SLA reports
• Emergency Call centre logs
• MIS reports and communication to clients
• Manage various ad hoc
• Manage monthly income, distribution and recovery.
• Preparation and balance monthly invoice & stats (excel) to clients
• Update monthly travel stats/reports
• Recovery/Communication/follow up of out of policy costs from travellers
• Liaise with clients/suppliers on requirements and satisfaction
• Updated communication to secretaries/clients on rates, events etc
• Maintenance of client database
• Manage supplier database (new/renewal/cancelations)
• Establish allowance, advances, business needs & approvals
• Arrange/check foreign currency applications, deliveries, payments
• Inform travellers of international procedures and policy

• Adhere to CBRE Safety, Health, Environment and Quality (SHEQ)
• Management System’s Policies & Procedures as applicable to this position

• Any reasonable action requested by management

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.