Operational Emergency Care Assistant

Medi Clinic; Kempton Park; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare service provider in Kempton Park is seeking an Emergency Care Assistant to provide supportive services within the emergency medical care environment. This entry-level position requires a Higher Certificate in Emergency Medical Care and emphasizes operational readiness for emergency calls and patient care. Ideal candidates will have strong communication skills and a commitment to maintaining a positive public image. No prior experience is necessary, making this an opportunity for new entrants to the field.

Qualifications

• Essential minimum experience: None.
• Desired experience: 1-year operational experience as an Emergency Care Assistant.

Responsibilities

• Ensure Operational Readiness for Emergency Calls.
• Administer Patient Care in line with scope of practice.
• Report near misses, slips, and adverse events.
• Market and maintain a positive public image of ER24.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Patient report forms

Education

Higher Certificate in Emergency Medical Care

American Heart Association Basic Life Support for Health Care Providers

Job description

ER24 Highveld | Trichardt | South Africa

Closing date: 06/02/2026
Number of positions: 1
Recruiter name: Natalie Williams
Reference number: 67120
Workplace Type: On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Main purpose of job

The Emergency Care Assistant (ECA) will practice as clinical assistants within the emergency medical care and rescue environment thereby replacing the Basic Ambulance Assistant Course as the entry qualification into the emergency medical services.

This position is an entry-level qualification and recognises the key competencies required of Emergency Care Assistants (ECAs) who will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners and Medical Officers in a variety of contexts. Hold of this qualification will operate mainly in and around the ambulance, within wide ranging contexts, including rural, urban, military, coastal, corporate, mass gatherings, homes and workplaces. In general, the Emergency Care Assistant will provide a supportive service within the pre-hospital context.

Key responsibility areas

• Ensure Operational Readiness for Emergency Calls
• Administer Patient Care in line with scope of practice
• Report near misses, slips, and adverse events
• Market and maintain a positive public image of ER24

Required education

Essential education: Higher Certificate in Emergency Medical Care

Desired education: American Heart Association Basic Life Support for Health Care Providers

Required experience

Essential minimum experience: None

Desired experience: 1-year operational experience as an Emergency Care Assistant

Required job skills and knowledge

• Application of best practice
• EMS environment
• English language (verbal and written)
• Facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile