Operational Emergency Care Assistant

Mediclinic Group; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare service provider in South Africa seeks an Operational Emergency Care Assistant for their ER24 Highveld facility. This permanent on-site position requires a Higher Certificate in Emergency Medical Care as the key qualification. The role involves ensuring operational readiness for emergency calls, administering patient care, and maintaining a positive public image. Ideal candidates should have good communication skills in English and familiarity with the local area. Apply by 06/02/2026 to be considered.

Qualifications

• Higher Certificate in Emergency Medical Care is essential.
• Basic Life Support certification is desired.
• No prior experience required as this is an entry-level position.

Responsibilities

• Ensure operational readiness for emergency calls.
• Administer patient care within scope of practice.
• Report near misses and adverse events.
• Maintain a positive public image of ER24.

Skills

Application of best practice

EMS environment

English language (verbal and written)

Familiarity with facilities, travel routes, and geographical area

HPCSA guidelines and scope of practice

Patient report forms

Education

Higher Certificate in Emergency Medical Care

Job description

Important Notice: Mediclinic warns that third parties may fraudulently advertise vacancies or request payment for employment contracts. All official vacancies are posted on the Mediclinic career website; applications should not require any payment.

Job Title

Operational Emergency Care Assistant – ER24 Highveld, Trichardt, South Africa

Closing date: 06/02/2026 | Number of positions: 1 | Recruiter: Natalie Williams | Reference: 67120 | Workplace: On‑site | Job type: Permanent

All applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa. Internal applicants or employees meeting the minimum requirements are also considered. If you are an internal employee on a fixed‑term contract, please apply using an external candidate profile and not your employee profile.

Main Purpose of Job

The Emergency Care Assistant will practice as a clinical assistant within the emergency medical care and rescue environment, replacing the Basic Ambulance Assistant Course as the entry qualification into emergency medical services. They will work under the guidance of Emergency Care Technicians, Emergency Care Practitioners, and Medical Officers across a variety of settings, providing supportive pre‑hospital services.

Key Responsibility Areas

• Ensure operational readiness for emergency calls
• Administer patient care within scope of practice
• Report near misses, slips, and adverse events
• Maintain a positive public image of ER24

Required Education

• Higher Certificate in Emergency Medical Care (essential)

Desired Education

American Heart Association Basic Life Support for Health Care Providers.

Required Experience

• None (essential minimum experience)

Desired Experience

1‑year operational experience as an Emergency Care Assistant.

Required Skills and Knowledge

• Application of best practice
• EMS environment
• English language (verbal and written)
• Familiarity with facilities, travel routes, and geographical area
• HPCSA guidelines and scope of practice
• Patient report forms

Job Segment: Patient Care, Healthcare, Entry Level