Customer Service jobs in South Africa

A well-established and expanding Luxury retail group is seeking a Retail Regional Manager to oversee and support multiple stores in Gauteng, South Africa.

This role is ideal for a driven, experienced professional ready to lead operations, boost sales performance, and develop high-performing teams.

Salary: R50,000 CTC per month.

MUST HAVE LUXURY RETAIL MANAGEMENT EXPERIENCE!!

Key Responsibilities:

• Drive regional sales and meet performance targets
• Lead, mentor, and develop store managers and staff
• Ensure operational efficiency, compliance, and cost control
• Oversee marketing rollouts, visual merchandising, and in-store execution
• Manage stock control, inventory processes, and customer service standards

Minimum Requirements:

• National Diploma in Retail Management or related field (essential)
• Minimum 5 years’ experience in regional or multi-store retail management
• Proven track record in team leadership, sales growth, and compliance
• Proficient in Microsoft Excel and retail POS systems
• Knowledge of IR, labour law, and health & safety standards

Personal Attributes:

• Proactive, results-driven, and resilient
• Strong leadership and problem-solving skills
• Detail-oriented with a passion for customer service excellence
• Capable of thriving in a fast-paced, multi-location environment