Customer Service jobs in South Africa

Company Description

Bidvest McCarthy Toyota is one of South Africa's largest and most respected motor retailers, with a history of over 100 years. It offers a wide range of passenger car, SUV, and truck brands through its extensive network of more than 100 dealers nationwide. The company provides quality service, parts, and tyre support to private and fleet buyers, alongside public vehicle auctions through Burchmores. Bidvest McCarthy is also known for its advanced online retailing and unparalleled customer service, setting industry standards in technical training and innovation.

Role Description

This is a full-time on-site role for a Salesperson located in Paarl. The Salesperson will engage with customers to understand their vehicle needs, provide detailed product information, and facilitate test drives. Daily tasks include maintaining and organizing the sales floor, updating customer records, and meeting sales targets. The role also involves coordinating with the finance department to offer customers comprehensive financial solutions and managing post-sales follow-ups to ensure customer satisfaction.

Qualifications

• Sales and Customer Service skills
• Communication and Interpersonal skills
• Problem-solving and Negotiation skills
• Knowledge of automotive products and services
• Basic computer and administrative skills
• Previous experience in automotive sales is a plus
• Ability to work independently and as part of a team
• High School diploma or equivalent; relevant qualifications in Sales or Marketing are beneficial