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Remote Cloud IT Support Specialist
Résumé du poste
A leading provider of cloud solutions is seeking an IT Support Specialist to provide remote technical support and troubleshoot software issues. The ideal candidate has 1-2 years of IT support experience, proficiency in cloud platforms like AWS, Google Cloud, or Azure, and excellent communication skills. This role offers a salary range of R15,000 - R25,000 per month, with a focus on exceptional customer service.
Qualifications
- 1-2 years of IT support experience.
- Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
- Excellent communication skills and ability to work independently.
Responsabilités
- Provide remote technical support for cloud services and infrastructure.
- Troubleshoot hardware and software issues, including network configuration problems.
- Assist clients in migrating to cloud platforms and provide ongoing support.
- Document issues and provide feedback for product improvement.
Connaissances
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.