Remote Cloud IT Support Specialist

The Super Staffers; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading provider of cloud solutions is seeking an IT Support Specialist to provide remote technical support and troubleshoot software issues. The ideal candidate has 1-2 years of IT support experience, proficiency in cloud platforms like AWS, Google Cloud, or Azure, and excellent communication skills. This role offers a salary range of R15,000 - R25,000 per month, with a focus on exceptional customer service.

Qualifications

• 1-2 years of IT support experience.
• Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
• Excellent communication skills and ability to work independently.

Responsibilities

• Provide remote technical support for cloud services and infrastructure.
• Troubleshoot hardware and software issues, including network configuration problems.
• Assist clients in migrating to cloud platforms and provide ongoing support.
• Document issues and provide feedback for product improvement.

Skills

IT support experience

Proficiency in cloud platforms

Excellent communication skills

Tools

AWS

Google Cloud

Azure

Job description

A leading provider of cloud solutions is seeking an IT Support Specialist to provide remote technical support and troubleshoot software issues. The ideal candidate has 1-2 years of IT support experience, proficiency in cloud platforms like AWS, Google Cloud, or Azure, and excellent communication skills. This role offers a salary range of R15,000 - R25,000 per month, with a focus on exceptional customer service.