IT Support Specialist

The Super Staffers; Cape Town; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading provider of cloud solutions is seeking an IT Support Specialist to provide remote technical support and troubleshoot software issues. The ideal candidate has 1-2 years of IT support experience, proficiency in cloud platforms like AWS, Google Cloud, or Azure, and excellent communication skills. This role offers a salary range of R15,000 - R25,000 per month, with a focus on exceptional customer service.

Qualifications

• 1-2 years of IT support experience.
• Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
• Excellent communication skills and ability to work independently.

Responsibilities

• Provide remote technical support for cloud services and infrastructure.
• Troubleshoot hardware and software issues, including network configuration problems.
• Assist clients in migrating to cloud platforms and provide ongoing support.
• Document issues and provide feedback for product improvement.

Skills

IT support experience

Proficiency in cloud platforms

Excellent communication skills

Tools

AWS

Google Cloud

Azure

Job description

Overview

IT Support Specialist
Remote Position
Location: Cape Town
Salary: R15,000 - R25,000 Per Month

Company Overview

Our client is a leading provider of cloud-based solutions for businesses. They specialize in helping companies migrate to cloud infrastructure, offering round-the-clock support and consultancy services.

Position Overview

They are seeking an IT Support Specialist to join their technical support team, responsible for troubleshooting software issues, managing cloud platforms, and providing exceptional customer service to clients.

Key Responsibilities

• Provide remote technical support for cloud services and infrastructure.
• Troubleshoot hardware and software issues, including network configuration problems.
• Assist clients in migrating to cloud platforms and provide ongoing support.
• Document issues and provide feedback for product improvement.

Qualifications

• 1-2 years of IT support experience.
• Proficiency in cloud platforms like AWS, Google Cloud, or Azure.
• Excellent communication skills and ability to work independently.