Customer Service ofertas em Itália

Partner New Business

• Responsible for securing new clients that match the ideal Contract Logistics/Warehousing and Dedicated Contracts product profile and ideal client profile.

• Ability to prospect effectively to secure appointments with qualified leads.

• Manage pipeline to ensure conversion rate is applied and revenue generated to meet targets.

• Plan & execute approaches & pitches to clients.

• Understand differentiators and use them to promote the company in the market.

• Handle & overcome client objections.

• Comfortable with presenting to clients at A level.

• Ability to understand & answer RFPs/Tenders.

• Master and understand market trends and seasonality.

• Proven success in sales ability and demonstrable full knowledge of the warehousing sales process.

• Meet and exceed targets in terms of contributing and generating revenue for the department.

• Convert new relationships into repeat business.

• Negotiate with accounts as per price guidelines, aiming to maximize profits.

• Execute negotiations through prospecting, cold calling, quantifying, and closing deals.

• Ability to converse with all levels of a client (Strategic, Tactical & Operational).

• Follow up on customer communications in a timely and professional manner.

• Develop and lead both short and long-term strategies.

• Promote the services and products of all entities.

• Assimilate market information and participate in overall business development through weekly/monthly sales meetings.

• Support Customer Service and collaborate closely with Operations.

• Work closely with Operations to implement new clients successfully, adhering to SOP, SLA, KPI, and RFQ requirements.

• High administrative capability.

• Record and report on customer details/sales visits.

• Attend all training to ensure you are kept up to date with relevant sales skills.

• Ensure weekly/monthly reports are up to date and submitted on time as required by the business.

• Grade 12/Matric (Essential).

• Minimum 4 years selling a service (Essential).

• Proven track record of sales (Essential).

• Sales experience in Contract Logistics/Warehousing and Dedicated Contracts Services (Desirable).

• Selling Client-Specific Warehousing Solutions (Desirable).

• Knowledge of the process flow in a warehouse environment (Desirable).

• Knowledge of Warehouse Management System capabilities (Desirable).

• Strong background in initiating & maintaining contractual agreements (Desirable).

• Proficiency in general MS Office Suite with advanced understanding of Excel & PowerPoint.

• Strong consultative selling skills.

• Strong communication skills.

• Analytical skills.

• Presentation skills.

• Negotiation skills.

• Comfortable engaging with senior stakeholders.