Compliance jobs in South Africa

IMPORTANT WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:

https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0

C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.

"PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"

• Job Title: Case Manager (Sales Closer)
• Job ID: ROBTIA5 (8 FTE)
• Industry: Holistic Health Care Facility
• Location: South Africa
• Job Status: Full Time
• Work Schedule: 9:00 am to 1:00 pm and 2:00 pm to 7:00 pm EST Monday to Friday; 9:00 am to 1:00 pm EST on Friday
• Salary: $2,500 + Rewarding Bonus Structure
• Target Start Date: ASAP

About the Client:

A leading holistic healthcare and weight loss clinic in Newnan, Georgia. With over 28 years of experience, they have helped over 50,000 individuals address the root cause of their health and weight concerns. Their personalized programs focus on natural, non‑invasive treatments, including dietary adjustments, nutritional supplements, and lifestyle changes, empowering the body to heal itself. Each program is tailored to the individual, ensuring unique care for every patient. The goal is to support long‑term health and wellness.

About the Role:

The Case Manager (Sales Closer) is pivotal in helping as many people as possible receive life‑improving natural healthcare. Your primary purpose is to help prospective patients/clients overcome any financial barriers or blocks that would otherwise prevent them from receiving the care our facility offers. You are a key player in expanding our reach and mission.

• Consultation and Sales: Conduct effective phone or video consultations with prospective patients/clients.
• Awareness and Action: Help raise the prospective patient/client's awareness of their health problem to the point where they are ready and willing to take action, leading to the purchase of the doctor‑recommended healthcare plan, products, tests, and/or services.
• Patient Quality Control: Act as a quality control point for existing patients whom you assisted in purchasing care. Ensure they are incredibly happy, succeeding, and doing fantastically well with their plan.
• Follow‑Up: Consistently follow up with prospective patients/clients who did not initially purchase the doctor‑recommended plan, products, tests, and/or services.
• Expert Development: Commit to ongoing training to become an expert in your craft.
• Future Initiatives: Engage in other sales‑oriented activities as they arise and are agreed upon, such as the promotion of new products and services.

• This is 100% remote. You are required to have a fully functional computer and Wi‑Fi in your location.
• Your computer must be password protected to ensure HIPAA compliance.

• Positive & Upbeat: Possesses an extremely positive and energetic personality.
• Intellectual & Communicative: Very intelligent, speaks well, and can be clearly understood.
• Health Role Model: Takes care of their own health and practices what they preach.
• Driven & Accountable: Hardworking, willing to go the extra mile, and takes responsibility for themselves and others.
• Growth Mindset:
  • Willing to talk about uncomfortable topics and be uncomfortable.
  • Willing to step outside their comfort zone to grow and expand as an individual and team member.
  • Courageous, willing to ask difficult questions, and takes correction well.
  • Understands there is a lot to learn and is eager to do so.
• Compassionate: Loves helping people and sets a good example as an upstanding member of the community.

Your training period is broken up into 3 parts: your initial 1‑week intensive training, your next 2‑week follow‑up training and your ongoing training.

During your initial 1‑week intensive training, you may be asked to start earlier, work through some lunches or be available in the evenings or a few hours over the weekend. This is due to the volume of information that you need to learn and your trainer’s availability. The goal is to get our Case Managers up and running as fast as possible without sacrificing training quality and results.

Your second 2‑week training period is not as intense, but you still may be asked to dedicate a few hours outside of your normal work hours to fine‑tune some things that you may need to improve.

Part 3 of your training involves ongoing training. All team members receive ongoing training throughout their employment with us during normal office hours. Much like athletes we know the more you train before the game the better you’ll perform during the game. When you are at your best you can help the greatest amount of people possible and generate the highest amount of income for yourself possible.

Your training consists of multiple, carefully constructed online video and written courses, one‑on‑one training with your Sales Manager, and group meetings. We take the training of our team members very seriously but we do it in a fun and effective manner.