Strategic HR Partner for Operations & Talent

Boomerang Marketing; Cape Town; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A leading marketing firm in Cape Town is seeking a strategic HR Business Partner to drive people strategies and performance systems. This role focuses on managing organizational culture and ensuring compliance with South African labor laws. Candidates should have 3–5+ years of HR experience, strong reporting abilities, and proficiency in MS Office and relevant HR systems. This position is vital for aligning talent engagement with operational targets.

Qualifications

• 3–5+ years HRBP or HR Generalist experience, preferably in BPO/contact centre environments.
• Proven IR case management experience with CCMA readiness.
• Knowledge of South African labour legislation (LRA, BCEA, EEA, SDA, POPIA).

Responsibilities

• Drive people strategies and talent engagement.
• Manage human-centred culture and brand values.
• Meet client SLAs and operational targets.

Skills

Strong organizational skills

Strong communication skills

Stakeholder management

Proficiency in MS Office

Reporting ability

Education

Bachelor’s degree in HR, Industrial Psychology, or Business

Tools

MS Teams

Database management

Payroll systems

HR systems

Power BI

Job description

A leading marketing firm in Cape Town is seeking a strategic HR Business Partner to drive people strategies and performance systems. This role focuses on managing organizational culture and ensuring compliance with South African labor laws. Candidates should have 3–5+ years of HR experience, strong reporting abilities, and proficiency in MS Office and relevant HR systems. This position is vital for aligning talent engagement with operational targets.