Sales Assistant (Paddocks)

Wellness Warehouse; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A health and wellness retailer in Cape Town is seeking a Customer Service Associate to provide professional assistance to customers and ensure smooth store operations. Candidates should possess Grade 12 and preferably 2 years of retail experience, coupled with a genuine interest in health and wellness. The role includes greeting customers, managing store procedures, and compliance with stock processes. Attractive benefits such as medical aid options, birthday leave, and team discounts are offered.

Benefits

Provident fund participation

Medical aid options

Birthday leave

Team member discounts

Ongoing training opportunities

Qualifications

• Grade 12 is required.
• Minimum of 2 years retail experience preferred.
• Genuine interest in health and wellness.

Responsibilities

• Ensure a professional customer experience in-store.
• Follow opening and closing procedures consistently.
• Minimize risk through compliant processes.

Skills

Customer service

Communication skills

Retail experience

Education

Grade 12

Job description

Duties

• Customer Experience
  • Be professional
  • Greet, smile and acknowledge customers
  • Know layout of store to direct customers to products
• Store Disciplines & Productivity
  • Opening & closing procedures are followed
  • To ensure all merchandising principles are in place at all times and that every item is ticketed
• Minimise risk through process compliance
  • Ensure accurate receiving and checking of all store deliveries as per store manual
  • Ensure accurate stock counts & checking of product expiry dates
  • Cash handling - assist at point of sale and with cash ups

Requirements

• Grade 12
• Minimum 2 years retail experience would be advantageous
• A genuine interest in health and wellness - brand ambassadors
• Basic computer literacy
• Very good written and verbal communication skills
• Ability and willingness to work weekends and extended retail hours
• Competency Assessment Achieved
• EE Position: No

OFFER

• Remuneration based on a ‘cost to company’ model and performance incentives.
• All permanent team members are required to join the company’s provident fund and risk benefit.
• Medical aid options are available.
• Birthday leave
• Team member discounts on in-store and online purchases
• Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
• Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)