A leading automotive company is seeking a Customer Advisor to join its Aftersales team. This role involves communicating effectively with customers, proposing additional services, and managing customer satisfaction. You will be the key link between customers and technicians. The ideal candidate will have strong communication skills and experience in customer service. This position offers a competitive salary, a generous benefits package, and opportunities for career advancement in a dynamic environment.
Leistungen
Company Car Scheme
Company Discounts
Pension contributions
22 days annual leave
Employee Assistance Programme
Personal Accident Insurance
Training Opportunities
Qualifikationen
Experience in customer service, preferably in an automotive environment.
Ability to communicate effectively with customers and colleagues.
Competence in adopting new technologies.
Aufgaben
Communicate clearly with customers and colleagues.
Propose additional work indicated through the Vehicle Health Check process.
Quote and sell Service Plans to retain customers.
Kenntnisse
Clear communication skills
Customer service expertise
Ability to adopt digital systems
Jobbeschreibung
A leading automotive company is seeking a Customer Advisor to join its Aftersales team. This role involves communicating effectively with customers, proposing additional services, and managing customer satisfaction. You will be the key link between customers and technicians. The ideal candidate will have strong communication skills and experience in customer service. This position offers a competitive salary, a generous benefits package, and opportunities for career advancement in a dynamic environment.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.