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A leading health and wellness retailer in Singapore is seeking a Store Manager to oversee store operations, mentor staff, and achieve sales targets. This role requires at least 2 years of management experience in retail or luxury product sales. Candidates should possess N-level or O-level qualifications. The job includes managing customer relationships, executing marketing strategies, and driving business development. This position offers a competitive salary and various incentives.
Store Manager / Deputy Store Manager
Working Days: 5 days (need work on weekends/ Public Holidays)
Location: Islandwide
Salary: $3000-$4000
Others: Attendance Allowance + Sales Incentive + Quarterly/Annual Incentives
Requirement:
Job Scope:
1. Store Operations
Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
2. Sales Targets
Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals consistently met or exceeded.
3. Team Leadership
Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.
4. Customer Management
Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
5. Marketing & Promotions
Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.
6. Additional Responsibilities
a. Provide tailored recommendations of wellness products to suit customer needs.
b. Support and guide new team members to improve their sales and customer service skills.
c. Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.