Finance jobs in Singapur

[Job ID: 1165104]

• Attend to telephone enquiries and walk-in customers. Liaise with clients, intermediaries, surveyors/adjustors, handling agents, overseas Principals and our Group of Companies.
• Manage correspondence and attend meetings with clients/intermediaries when required.
• Upon claims notification, gather relevant customers' details, arrange surveys and contact settling agents if needed.
• Create claim files/checklists and check policy/reinsurance/treaty arrangements before confirming underwriting acceptance with our Group of Companies.
• Send an Acknowledgement Letter and request the necessary claims documents from clients/intermediaries.
• Prepare and dispatch PLA/Cash-Call Advice; follow up with reinsurers for payments.
• Draft LLA/MLR for approval and ensure reserves are timely and accurate.
• Maintain and review diary dates of 'live' files and ensure proper bring-up dates before archiving.
• Verify premium payment before processing claims and liaise with Finance on payment delays.
• Forward claims with strong recovery prospects to Claims Recovery Agents and actively follow up on recovery action.
• Update records for exceptional claims (e.g. ex-gratia payments, large losses) and related recoveries.
• Review and elevate claims exceeding authority to HOD/Senior Management for approval before notifying Customers, Settling Agents, etc.
• Review files regularly, compile monthly/quarterly statistics as needed.
• Conduct UAT for Marine Claims module.
• Carry out duties assigned by management.
• Any other ad hoc duties assigned.

• Good working knowledge of Microsoft Office applications.
• Well-versed in insurance principles.
• Possesses good interpersonal and communication skills, able to multitask, is a team player, conscientious, tactful, customer-focused and willing to learn new skills.
• Prior work experience handling similar marine claims.
• Preferably ACII/AAII, CGI qualifications or relevant insurance equivalent (If candidate does not have the cert, they will be required to take the Certificate In General Insurance (CGI) exam upon joining).

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