Area Manager

BEEWORKS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent service provider in Singapore is seeking an experienced Area Manager to oversee daily operations across multiple outlets. In this role, you will ensure consistent service standards and lead your team effectively. Responsibilities include driving KPIs, managing personnel, and facilitating communication across departments. The ideal candidate has 2-4 years of relevant experience and exhibits strong leadership skills. Join our dynamic team and help to maintain operational excellence in a fast-paced environment.

Qualifications

• 2–4 years of relevant experience, ideally in managerial roles.
• Strong leadership and communication skills essential.
• Ability to manage multiple priorities independently.

Responsibilities

• Oversee multiple outlets ensuring service standards.
• Lead outlet managers and conduct site visits.
• Drive KPIs and handle operational issues.
• Drive KPIs, sales performance, and customer satisfaction.
• Coordinate with HR and Finance for smooth workflow.

Skills

Leadership

Communication

Problem-solving

Time management

Job description

We are looking for a driven and hands-on Area Manager to oversee daily operations, drive performance, and ensure smooth execution across multiple outlets/locations. You will play a vital role in supporting front-line staff, coordinating with cross-functional teams, and maintaining operational excellence.

Key Responsibilities:

• Oversee multiple branches/outlets to ensure consistent service standards and operational compliance
• Lead and supervise outlet managers, team leads, and ground staff
• Conduct regular site visits, audits, and performance evaluations
• Drive KPIs, sales performance, and customer satisfaction
• Ensure proper staffing, scheduling, and team productivity
• Handle escalations, resolve operational issues swiftly and effectively
• Coordinate with HR, Finance, and other departments for smooth workflow
• Identify areas for improvement and implement process enhancements
• Support the rollout of new initiatives, SOPs, and training
• Report directly to the Head of Operations
• Support daily operations and outlet activities
• Assist with inventory management, order processing, and staff scheduling
• Monitor compliance with SOPs, cleanliness, and safety standards
• Liaise with vendors and suppliers to ensure timely delivery of goods/services
• Assist in training, onboarding, and operational briefings
• Maintain proper documentation, reporting, and data tracking
• Work closely with the Head of Operations and outlet teams to resolve day-to-day challenges

Requirements:

• At least 2–4 years of relevant experience (for Executive); 2–4 years for Area Manager role
• Strong leadership, communication, and problem-solving skills
• Able to work independently and manage multiple priorities
• Comfortable with travelling between outlets/sites