Mapletree Investments Pte Ltd
AlwaysHired Pte. Ltd.
ERI ACCOUNTING SERVICE PTE. LTD.
The Fullerton Hotels and Resorts
Guardian Health & Beauty
PERSOL
Nagase Singapore (Pte) Ltd
CPG Facilities Management Pte Ltd
Singapore National Eye Centre
Yuen Mai Glass Merchant Pte Ltd
Kim Hock Corporation Pte Ltd
Al Futtaim Retail Company (Singapore) Pte Ltd
East Asia Institute of Management Pte. Ltd.
Maintain efficient operations at the control centre, upholding the highest standards of customer service.
Oversee and coordinate daily tasks to ensure a seamless control centre operation.
Collaborate with team members to evaluate lapse, rectify, and recommend changes.
Efficiently manage and control inventory to meet customer demands.
Responsibly handle customer inquiries from multiple communication platforms.
Drive an exceptional customer service experience, offering product knowledge and assistance throughout the customers’ journey.
Update CS log and ensure accuracy.
Review data and update daily, weekly, and monthly reports.
Assist in daily route planning activities.
Any other duties as assigned by Reporting Officer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.