IT Support Engineer

OMNI-PLUS SYSTEM LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A tech service company in Singapore is looking for an IT Support Specialist to perform daily IT support, troubleshoot desktop and network issues, and manage IT infrastructure. The ideal candidate should have a diploma in Computer Science or IT and at least 2 years of experience in a similar role. Proficiency in managing networks and Microsoft environments is a must. The position may require occasional travel and responsibilities may vary based on project needs.

Qualifications

• Candidate must possess at least a diploma in Computer Science or Information Technology.
• Minimum 2 years experience in information technology.
• Experience in Microsoft Environment is required.

Responsibilities

• Perform daily IT support to end-users.
• Maintain server and network in Microsoft Environment.
• Manage network capacity and email administration.

Skills

Troubleshooting desktop problems

Installation and configuration of hardware

Network maintenance

Interpersonal communication

Education

Diploma in Computer Science/Information Technology

Tools

SAP Business One

Crystal Reports

Job description

Job Description

• Perform daily IT support to end-users in troubleshooting and resoleving of desktop problems
• performing installation , setup, configuratio, migration and upgrading of desktop, laptops and printers
• Setup, install, maintain, upgrade and troubleshoot PC/hardware/software/LAN & networ, etc
• Maintain server and network in Microsoft Environment
• Manange IT asset lists
• Server data backup and recovery
• Manage network capacity and emai administration such as creating / maintaining user IDs and eamil address
• Provide UAT (User Acceptance Test) to various system/ server/application
• Assist in the procurement of hardware, software, telecommunication, audiovisual/office equipment
• Actively participate and support IT related projects
• Liaise and work with external vendors for the delivery and support
• Induct and train user in IT applications, advice and educate users on IT basic procedure
• Undertake any other duties in relation to your job scope as assigned by your superior from time to time

Job Requirement

• Candidate must posses at least a diploma advance/higher/graduate diploma in Computer Sceince/ Infomation Technology or equivalent
• Candidate must expereience in Microsoft Environment
• Experience in SAP Business One or ERp related software and crystal reposrts ort any other reporting tool would be an advantage
• Minimum 2 years expereince in information technology or equivalent
• Ability to work without supervision
• Good interpersonal and communication skills
• Willing to travel when required