Desktop Support Technician Onsite & Remote

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology support firm in Singapore is looking for a candidate to perform daily IT support tasks, including onsite and offsite maintenance and troubleshooting. The ideal candidate should have a diploma in IT, experience in desktop support, and strong technical skills. Roles include providing network support and collaborating with product teams on system enhancements. Willingness to travel and work alternate shifts is needed. This position offers an opportunity to grow in a dynamic environment.

Qualifications

• Diploma in IT or relevant discipline required.
• Preferred experience in desktop support.
• Experience in customer support environment will be advantageous.

Responsibilities

• Perform daily support, maintenance, and troubleshooting onsite and offsite.
• Provide on-site support for various systems to meet SLA.
• Collaborate with the product team on system enhancements.

Skills

Technical troubleshooting skills

Analytical skills

Customer-oriented attitude

Inter-personal skills

Customer-oriented attitude

Inter-personal skills

Education

Diploma in IT or relevant discipline

Tools

Windows OS

Basic Networking

Job description

A technology support firm in Singapore is looking for a candidate to perform daily IT support tasks, including onsite and offsite maintenance and troubleshooting. The ideal candidate should have a diploma in IT, experience in desktop support, and strong technical skills. Roles include providing network support and collaborating with product teams on system enhancements. Willingness to travel and work alternate shifts is needed. This position offers an opportunity to grow in a dynamic environment.