Sale and Engineering Support Engineer

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in Singapore is seeking a Sale and Engineering Support Engineer to provide technical support for customers and assist in pre-sales processes. The ideal candidate will have a degree in engineering and experience in technical support or sales. This role involves leading a team, coordinating with project managers, and ensuring client satisfaction through effective communication and problem-solving. Competitive salary and a full-time work schedule are offered, requiring office attendance with possible travel.

Qualifications

• A Degree in Engineering is required.
• Experience in a technical support or sales engineering role is preferred.
• Reporting to Sales Manager and Project Manager.

Responsibilities

• Provide technical support to customers.
• Assist Sales Manager with customer requirements and product information.
• Coordinate with Project Manager for part procurement and designs.
• Lead a team of technicians to meet deadlines.
• Build rapport and provide technical advice to clients.

Skills

Technical guidance

Customer relations

Team leadership

Project coordination

Education

Degree in Engineering (Mechanical, Electrical, or Controls)

Job description

Sale and Engineering Support Engineer

• Location: Nearest MRT Lentor [ Report to office but might need to travel to site ]

• Working hours: Monday – Friday | 8.30am – 6.15pm

• Salary: Max $3450

Job Descriptions:

• Technical Support: Serve as a primary technical point of contact for customers, providing expert guidance and troubleshooting. You'll also provide feedback to help with follow-up jobs.

• Pre‑Sales Engineering: Work with the Sales Manager to understand customer requirements and provide technical information on our products. You will also assist in preparing direct estimates and quotations and participate in the planning and survey phase of new installations.

• Project Execution: Coordinate with the Project Manager to assist in the procurement of parts and components. You will also convert design drawings into working drawings, carry out tests and prepare reports for system commissioning, and ensure work is completed according to as‑built drawings.

• Team Leadership: Lead a team of technicians and assistants, delegating work and monitoring their progress to meet deadlines.

• Client Relations: Build rapport with clients by showing you care about their concerns. You will be their key contact for technical advice and support.

Qualifications & Requirements:

• A Degree in Engineering (Mechanical, Electrical, or Controls).

• A proven track record in a technical support or sales engineering role is preferred.

• Reports directly to the Sales Manager and Project Manager.