Senior Systems & Applications Support Engineer (Hybrid)

Visa; Singapore; Hybrid; SGD 40,000 - 60,000; Full time

Job summary

A global payment technology leader is seeking candidates for a hybrid position in Singapore. The role involves supporting clients, incident management, and monitoring service outages. Basic qualifications include a high school diploma or equivalent experience, with preferred qualifications in networking and API knowledge. Strong communication skills and a client-focused attitude are essential. Join us to make an impact in the industry with a company dedicated to security and innovation.

Qualifications

• High School diploma or equivalent required.
• Basic knowledge of networking and APIs.
• Strong verbal and written communication skills.

Responsibilities

• Support Visa clients and escalate incidents promptly.
• Monitor and resolve outages using various tools.
• Work independently on multiple platforms.

Skills

Networking knowledge

API monitoring

Communication skills

Client-focused

Unix/Bash/Shell scripting

ITIL practices

Log analysis

Education

High School diploma or relevant experience

Associate degree in a relevant field

Tools

Linux

Splunk

Grafana

Prometheus

Job description

A global payment technology leader is seeking candidates for a hybrid position in Singapore. The role involves supporting clients, incident management, and monitoring service outages. Basic qualifications include a high school diploma or equivalent experience, with preferred qualifications in networking and API knowledge. Strong communication skills and a client-focused attitude are essential. Join us to make an impact in the industry with a company dedicated to security and innovation.