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8 856 postes de

Customer Service Manager à Singapour

Customer Service Specialist (Immediate, East, Permanent, Contact Centre)

Private Advertiser

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 12 jours
Je veux recevoir les dernières offres d’emploi de Customer Service Manager

Customer Service Assistant cum Marketing

Kelly Oriental Skincare Pte.Ltd

Singapour
Sur place
SGD 20 000 - 60 000
Il y a 12 jours

Remote Customer Support Specialist — Growth in Tech Roles

Private Advertiser

Singapour
À distance
SGD 60 000 - 80 000
Il y a 12 jours

Customer Support Specialist (Packing Material)

Zuellig Pharma Pte Ltd

Singapour
Sur place
SGD 45 000 - 70 000
Il y a 13 jours

Customer Service Agent Part Time (Meet & Greet)

Private Advertiser

Singapour
Sur place
SGD 20 000 - 60 000
Il y a 13 jours
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Digital Channel Fulfillment Associate – Customer Care Pro

300005 Chief Executive's Office_00002555

Singapour
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SGD 80 000 - 100 000
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Customer Relations Manager

MCI Career Services

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 13 jours

Sales & Customer Care Executive (1-Year Contract)

MCI Career Services

Singapour
Sur place
SGD 20 000 - 60 000
Il y a 13 jours
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Customer Care Officer/ Executive (Sales) (1-year Contract)

MCI Career Services

Singapour
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SGD 20 000 - 60 000
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Senior Private Client Relationship Manager - Wealth Growth

300005 Chief Executive's Office_00002555

Singapour
Sur place
SGD 70 000 - 100 000
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customer service officer

AA OVERSEAS EMPLOYMENT CENTRE PTE. LTD.

Singapour
Sur place
SGD 60 000 - 80 000
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Senior Private Client Relationship Manager - Wealth Growth

DBS

Singapour
Sur place
SGD 80 000 - 100 000
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Senior Private Client Relationship Manager

DBS

Singapour
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SGD 70 000 - 90 000
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VP/AVP Private Client Relationship Manager – Malaysia

300005 Chief Executive's Office_00002555

Singapour
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SGD 80 000 - 100 000
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Client Partner, Southeast Asia

The Economist Group

Singapour
Hybride
SGD 70 000 - 90 000
Il y a 13 jours

Threat Intelligence Consultant — Customer Success

Recorded Future

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 14 jours

Beauty and Wellness Spa Front Desk Customer Service Officer

DE BEAUTE BEAUTY & SLIMMING PTE. LTD.

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 14 jours

Automotive Service Advisor — Customer Excellence Lead

XPREMIUM BEV PTE. LTD.

Singapour
Sur place
SGD 30 000 - 45 000
Il y a 14 jours

Optician: Refraction Specialist & Customer Care

SOONG CHOON OPTICS PTE. LTD.

Singapour
Sur place
SGD 20 000 - 60 000
Il y a 14 jours

Air & Ocean Freight Customer Service Specialist

SEARCH PERSONNEL PRIVATE LIMITED

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 15 jours

CUSTOMER SERVICE OFFICER

ORBITEZ PTE. LTD.

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 15 jours

Strategic Insurance Client Advisor

PEOPLE PROFILERS PTE. LTD.

Singapour
Sur place
SGD 60 000 - 80 000
Il y a 15 jours

Temp Customer Service Associate (Islandwide) #HKC

RECRUIT EXPRESS PTE LTD

Singapour
Sur place
SGD 20 000 - 60 000
Il y a 15 jours

Customer Service Officer ( Up to $2800 / East)

PEOPLEFIRST HR CONSULTANCY PTE. LTD.

Singapour
Sur place
SGD 30 000 - 50 000
Il y a 15 jours

Bookstore Sales & Customer Service Associate

CREW by HRNET

Singapour
Sur place
SGD 20 000 - 60 000
Il y a 15 jours

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Customer Service Specialist (Immediate, East, Permanent, Contact Centre)
Private Advertiser
Singapour
Sur place
SGD 60 000 - 80 000
Plein temps
Il y a 12 jours

Résumé du poste

A leading customer service provider in Singapore is seeking individuals for a customer support position in a call centre environment. Candidates should have at least GCE O Level and preferably two years of experience in handling contact centre cases. Responsibilities include attending to customer inquiries via phone and email, ensuring high customer satisfaction, and providing constructive feedback to improve services. Excellent communication skills and proficiency in MS Office are essential. Training will be provided.

Prestations

Monthly KPI Incentives
Training provided

Qualifications

  • At least 2 years of working experience in a call centre or service industry.
  • Strong time management and motivation to exceed expectations.
  • Excellent verbal and written communication skills in English.

Responsabilités

  • Attend to phone-in enquiries and emails from customers.
  • Resolve enquiries efficiently and professionally.
  • Provide feedback to enhance workflow and customer experience.
  • Handle escalated issues proficiently.
  • Build sustainable customer relationships.

Connaissances

Excellent communication skills
Proficient time management
Customer engagement
Active listening

Formation

GCE O Level/ GCE A Level/ Higher Nitec/ Diploma

Outils

MS Office
Description du poste
Additional Information:
  • Call Centre environment
  • Training provided (estimated up to 4 weeks)
  • Working days: 8am to 5:30pm Mondays to Fridays (Office Hours)
  • Monthly KPI Incentives
  • Commencement Date: 5 Jan 2026
Job Description:
  • Attend to phone-in enquires and/or emails and correspondences from the customers.
  • Resolve enquiries in a timely, efficient, and professional manner.
  • Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
  • Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
  • Handling and managing of escalation issues in a proficient manner.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System
Job Requirements:
  • Candidate must possess at least GCE O Level/ GCE A Level/ Higher Nitec/ Diploma level in any field.
  • Preferably with 2 years of working experience in handling contact centre cases in a call centre or service industry environment.
  • Proficient in MS Office applications with excellent keyboard skills.
  • Possesses strong time management skills and is motivated to exceed expectations.
  • Requires excellent communication skills, including active listening, empathy toward customers, and proficient phone etiquette (pace, tone, voice quality, grammar, and articulation).
  • Comfortable working with computers and multiple systems.
  • Excellent verbal and written communication skills in English and the language of the supporting market
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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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