Customer Service Assistant cum Marketing

Kelly Oriental Skincare Pte.Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A skincare company in Singapore is looking for a Marketing Executive to handle customer interactions, social media content, and marketing projects. The ideal candidate should possess a diploma in marketing with at least one year of experience. Proficiency in tools like Microsoft Office, Canva, and video editing software is essential. This role welcomes entry-level candidates and values adaptability and strong communication skills, especially with Mandarin-speaking clients.

Qualifications

• At least 1 year of experience in a relevant role, entry-level candidates welcomed.
• Excellent communication and interpersonal skills.
• Proactive and self-motivated personality.

Responsibilities

• Welcome customers, manage enquiries and appointments.
• Create content for social media and marketing.
• Produce marketing videos from script to editing.
• Coordinate influencer collaborations and campaigns.

Skills

Customer service

Content creation

Video production

Social media management

Education

Diploma in Marketing or related field

Tools

Microsoft Office

Canva

InShot

CapCut

Job description

Responsibilities

• Welcome customers, manage enquiries, appointments, and follow‑ups.
• Create and manage content for social media and marketing materials.
• Produce marketing videos (script, filming, editing).
• Monitor market trends and competitors.
• Coordinate influencer/KOL collaborations and campaigns.
• Support internal teams and ad-hoc marketing projects.

Job Requirements

• Diploma in Marketing or related field with at least 1 year of experience (Entry‑level candidates are welcome).
• Proficient in Microsoft Office, Canva, InShot, CapCut, and similar editing tools.
• Professional, dynamic, and adaptable with excellent interpersonal and communication skills.
• Proactive, self‑motivated, and a positive team player.
• Able to communicate effectively with Mandarin‑speaking customers and suppliers will be an advantage.