Customer Relations Manager

MCI Career Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency based in Singapore is seeking a Customer Service Representative to acquire new clients and maintain strong relationships. The ideal candidate will have at least one year of experience in customer service, ideally in sustainability or agriculture, and possess strong communication skills. This role requires the ability to work in a fast-paced environment and effective project management. The position is office-based with a focus on enhancing customer satisfaction and meeting client needs.

Qualifications

• Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry.
• Experience in project management is a plus.

Responsibilities

• Responsible for the acquisition of new clients and developing relationships with customers.
• Ensuring customer satisfaction and resolving complaints.
• Act as a representative at industry trade shows and conferences.

Skills

Strong communication and interpersonal skills

Ability to thrive in a fast-paced environment

Proficient in Microsoft Office

Education

Diploma in Business Administration or related field

Job description

Singapore, Singapore | Posted on 02/16/2025

Responsibilities

• Responsible for the acquisition of new clients, developing and maintaining relationships with customers
  
• Ensuring customer satisfaction, and resolving customer complaints.
  
• To act as a representative at industry trade shows, conferences and events, and be required to speak at such events when required.
  
• Responsible for managing customer data and coordinating with other departments to provide optimal customer service.
  

Requirements

• Minimum 1 year of customer service experience, preferably in the sustainability or agriculture industry
  
• Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results
  
• Ability to thrive in a fast-paced and ambiguous start-up environment
  
• Ability to work independently and in a team environment
  
• Proficient in Microsoft Office
  
• Experience in project management is a plus
  
• Diploma in Business Administration or related field
  

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)