Remote Customer Support Specialist — Growth in Tech Roles

Private Advertiser; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A remote employment service provider is looking for Customer Service & Support Specialists to assist users and manage inquiries in a remote setting. Applicants should have strong communication skills and a minimum 'O' or 'N' level qualification. This role involves responding to customer inquiries, assisting with troubleshooting, and maintaining accurate records while delivering exceptional support. The company offers competitive pay, stable job placements, and opportunities for growth within global tech companies.

Benefits

Growth opportunities into QA or team lead positions

Competitive pay depending on the company

Qualifications

• Minimum 'O' or 'N' Level Qualification required.
• Strong communication skills (verbal & written) are essential.
• Able to work independently from home.

Responsibilities

• Respond to customer inquiries through chat, email, or calls.
• Assist users with troubleshooting, account issues, or product navigation.
• Deliver timely and professional customer support in a remote environment.

Skills

Strong communication skills (verbal & written)

Basic technical troubleshooting skills

Ability to handle customer concerns calmly and professionally

Education

Minimum 'O' or 'N' Level Qualification

Tools

CRM systems (Zendesk, Freshdesk, Intercom)

Job description

A remote employment service provider is looking for Customer Service & Support Specialists to assist users and manage inquiries in a remote setting. Applicants should have strong communication skills and a minimum 'O' or 'N' level qualification. This role involves responding to customer inquiries, assisting with troubleshooting, and maintaining accurate records while delivering exceptional support. The company offers competitive pay, stable job placements, and opportunities for growth within global tech companies.