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5,696

Customer Service Manager jobs in Singapore

Senior Medical Laboratory Scientist (Quality Control Team Lead), NCIS

National University Polyclinics

Singapore
On-site
SGD 70,000 - 100,000
30+ days ago
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SUPERVISOR

OCEANDA HR PTE. LTD.

Serangoon Garden Circus
On-site
SGD 60,000 - 80,000
30+ days ago

Operations (Ops) Team Lead

TSMG

Singapore
On-site
SGD 40,000 - 60,000
30+ days ago

Team Lead, Technical Support

Adyen

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

SUPERVISOR

58 RECRUITMENT PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago
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Front Office Supervisor

MURRAY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Electrical Maintenance Supervisor (Heavy Machinery / E&E / Basic up to S$ 4000) INF

RECRUIT NOW SINGAPORE PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Japanese Restaurant Supervisor

JO JAPANESE RESTAURANT PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago
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F&B Executive (Supervisor) / Operations Executive

MARINA BAY HOTEL PRIVATE LIMITED

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Warehouse Team Lead

SICK Pte. Ltd.

Singapore
On-site
SGD 50,000 - 90,000
30+ days ago

SUPERVISOR

INTERTEK MANPOWER RESOURCES PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Operations Supervisor (Yard Planning)

PSA Corporation

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

OPERATION SUPERVISOR

MANPOWER LINK PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
30+ days ago

[ FORKLIFT License ] Assistant Warehouse Supervisor @ Jurong - YZ11

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Facilities Management Supervisor

GKN Automotive

Singapore
On-site
SGD 60,000 - 85,000
30+ days ago

Team Leader - Front Office

GRAND HYATT SINGAPORE

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Safety Coordinator cum Supervisor / Up to $2,500 basic + Monthly Allowance + VB

RECRUIT NOW SINGAPORE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
30+ days ago

Senior Team Lead - Call Centre

C&W SERVICES (S) PTE. LTD.

Singapore
On-site
SGD 60,000 - 90,000
30+ days ago

Early Childhood Supervisor (Tampines)

LEARNING KIDZ ACADEMY PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
30+ days ago

Team Lead - Senior recruitment specialist

Aditya Birla Group

Singapore
On-site
SGD 80,000 - 120,000
30+ days ago

Senior Avaloq Solution Manager - Group Chief Information Officer

HSBC

Singapore
On-site
SGD 90,000 - 120,000
30+ days ago

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Senior Medical Laboratory Scientist (Quality Control Team Lead), NCIS
National University Polyclinics
Singapore
On-site
SGD 70,000 - 100,000
Full time
30+ days ago

Job summary

A leading healthcare institution in Singapore is seeking a Senior Medical Laboratory Scientist to lead the Quality Control team. The role involves overseeing testing processes, ensuring compliance with regulations, and managing QC personnel. Candidates should possess a relevant Bachelor's degree and significant experience, particularly in quality assurance within the pharmaceutical or biotechnology sectors.

Qualifications

  • More than 6 years of relevant work experience in Quality Assurance Lead role.
  • Extensive knowledge in Quality Management System concepts.
  • Knowledge in regulations and guidance for stem cell/cell and gene therapy.

Responsibilities

  • Lead the Quality Control designated function.
  • Oversee implementation and management of QC systems/processes.
  • Ensure QC personnel are trained to perform assigned tasks.

Skills

Excellent communication
Critical thinking
Problem-solving

Education

Bachelor or higher in Science, Pharmacy, or equivalent
Job description

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Senior Medical Laboratory Scientist (Quality Control Team Lead), NCIS

Job ID: 7587

Job Function: Allied Health

Institution: National University Hospital

Overview

NCIS is establishing a new Stem Cell Therapy Hub (SCTH) as part of expansion of its Specialised Programmes and to become a Reference Centre of Excellence. We are looking for a Quality Control (QC) Team Lead for the QC department in the organisation.

The candidate will be responsible to oversee the Quality Control designated function which can include these areas - Raw Material Testing, In-process testing, Final Product Testing, Analytical Science and Technology, Environmental and QC Systems, for NCIS Specialised Programmes (specifically Cellular Therapy and Haematopoietic Stem Cell Transplant) and other provided services.

Job Responsibilities*

  • Responsible to lead and direct the assigned Quality Control designated function.
  • As Subject Matter Expert in assigned QC systems/processes/equipment to oversee the implementation and management of systems/processes.
  • Owns QC related polices and procedure of the assigned QC processes which include product testing, materials testing, environmental monitoring, method development/qualification/validation, lab investigations, stability testing, LIMS, lab equipment qualification and/or calibration.
  • Ensure timely completion of assigned activities which include testing, method development/qualification/validation, equipment qualification or computer systems validation as per agreed lead-time/milestones.
  • Initiates/Reviews/approves procedures, documents, records, deviations, investigations, corrective action/preventive actions, changes controls and gaps assessment associated with the QC area(s) assigned.
  • Ensure QC personnel are qualified and trained to perform assigned tasks.
  • Support product/materials testing, methods qualification/validation activities, equipment qualification activities or other QC related activities as an executor, reviewer and/or approver.
  • Ensure products are tested and assessed per applicable current GxP and regulations.
  • Ensures that facilities, equipment, materials, processes and procedures that are applicable to QC comply to applicable, current GxP and regulations.
  • Manage performance and development of direct reports to ensure achievement of organizational goals.
  • Supports improvement initiatives, programs and projects driven from the Quality Management System.
  • Escalates quality and compliance risks to QC and QA Management.

Note: Other responsibilities may be assigned by Head of Quality, or senior management

Requirements

  • Bachelor or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent , w ith prefer ence of more than 6 years of relevant work experience in Quality Assurance Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry , preferable with increasing people management responsibilities.
  • Extensive knowledge in Quality Management System concepts
  • Extensive knowledge in regulat ions and industrial guidance especially for stem cell / cell and gene therapy
  • Excellent communication and able to engage stakeholders effectively from different functional units
  • Critical thinking and problem-solving skill are of advantage.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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